National Account Manager

Keurig Dr Pepper Canada; Mississauga; On-site; CAD 78,300 - 106,700; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Disability insurance

Life insurance

Paid time off

RRSP with company match

Tuition reimbursement

Employee assistance program

Coffee discount

Job summary

Keurig Dr Pepper Canada is seeking a National Account Manager (Coffee Services) to lead relationships with a portfolio of key accounts, develop growth strategies, and ensure high levels of client satisfaction across enterprise clients.

You will partner with cross-functional teams including sales, operations, marketing and supply chain to ensure seamless execution of account plans, build forecasts, and drive growth within the account portfolio. A 25% travel expectation is included.

Qualifications

• Bachelor in Commerce or relevant field of study.
• 3-5 years of experience managing National/Enterprise accounts.
• Experience within Service and/or CPG industry (preferred).
• Bilingual (preferred but not required).

Responsibilities

• Maintain and expand relationships with assigned accounts.
• Build customer sales strategies and growth plans aligned with priorities.
• Collaborate with sales, operations, marketing, supply chain for seamless execution.
• Coordinate resources and attend events within accounts.
• Build forecasts for assigned accounts.
• Analyze pricing and sales reports to meet KPIs and targets.
• Conduct regular business reviews with key stakeholders.
• Manage contract responsibilities (re-signing, pricing changes, trade budgets, new product distribution, contract compliance, billing).
• Report portfolio performance to senior and regional leadership.

Skills

Analytical ability

Financial understanding

Communication skills

Interpersonal skills

MS Office

Education

Bachelor in Commerce or relevant field of study

Job description

National Account Manager

The National Account Manager (Coffee Services) is responsible for maintaining and managing client relationships within a set portfolio of key customer accounts. The National Account Manager (Coffee Services) is also responsible for managing program execution and ensuring a high level of customer satisfaction is provided and maintained with their client group. The ideal candidate has a proven track record in managing enterprise level clients.

Job Overview

The National Account Manager (Coffee Services) is responsible for maintaining and managing client relationships within a set portfolio of key customer accounts. The National Account Manager (Coffee Services) is also responsible for managing program execution and ensuring a high level of customer satisfaction is provided and maintained with their client group. The ideal candidate has a proven track record in managing enterprise level clients.

The National Account Manager identifies growth opportunities within their account portfolio and monitors the return on Keurig’s investment.

Responsibilities

• Maintain and expand relationships Key Contacts within assigned accounts.
• Build individual customer sales strategies and growth plans that align with organizational priorities/BIG B
• Provide timely communication and work collaboratively with internal cross-functional teams (sales, operations, marketing, supply chain and commercial) to ensure seamless execution of account plans.
• Coordinate resources and attend trade shows or networking events within assigned account (including travel where required)
• Build forecasts for assigned accounts
• Regularly generate and analyze pricing and sales report to ensure portfolio KPI meet or exceed Annual Operating Plan targets.
• Conduct regular face-to-face business reviews with key client account stakeholders.
• Manage all aspects of contract responsibilities (Resigning, Pricing Changes, Trade Budgeting, New Product Distribution, Contract Compliance, Billing, etc.)
• Attend and report to Senior and regional Sales Leadership teams on portfolio performance and plans via quarterly business reviews.

Total Rewards

CAD $78,300.00 -$106,700.00 annually.

Actual placement within the compensation range may vary depending on experience, skills, and other factors. Annual bonus based on performance and eligibility.

Benefits, subject to eligibility: medical, dental, disability, life insurance, paid time off (including vacation and personal time), RRSP with company match, tuition reimbursement, employee and family assistance program, and coffee discount.

Qualifications

• Bachelor in Commerce or relevant field of study
• 3-5 years of experience managing National/Enterprise accounts
• Experience within Service and/or CPG industry (preferred)
• Bilingual (preferred but not required)

Competencies

• Ability to travel within assigned region (25%)
• Proven ability to resolve conflict and navigate complexity.
• Strong interpersonal skills and proven ability to build and grow relationships
• Strong analytical ability and sound financial understanding
• Well Developed business acumen
• Strong communication skill set and comfort speaking with senior executives.
• Excellent written and verbal communication.
• Strong knowledge of MS Office (Word, Excel, Power Point)

Company Overview

Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American refreshment beverage business holds leadership positions across carbonated soft drinks, water, juice and mixers with a portfolio of iconic brands such as Dr Pepper®, Canada Dry®, Mott’s®, Peñafiel®, GHOST®, Snapple®, Clamato® and Core Hydration®. Our global coffee business spans more than 100 markets and includes the leading Keurig® single-serve brewing system in the U.S. and Canada, along with powerhouse brands such as Peet’s, L’OR and Jacobs, and other regional coffee leaders. Our more than 50,000 employees aim to enhance the experience of every beverage and coffee occasion while making a positive impact for people, communities and the planet.

We strive to be anemployer of choice, providing a culture and opportunities that empower our team to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.

Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation and growth. Will you join us?

Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

A.I. Disclosure

KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. AI does not make hiring decisions; all decisions throughout the hiring process are made by talent acquisition team members. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to [e-mail] in lieu of clicking Apply. In order for your application to be considered and opted out of AI, you must include the words "AI Opt-Out" and either job title and location or Job ID # in the email subject line in your email application.

Vacancy Transparency : This role is being posted for an existing vacancy.