Museum Visitor Services & Retail Associate

The Exploration Place; Prince George; On-site; CAD 21,000 - 30,000; Part time

Job summary

The Exploration Place in Prince George, BC is seeking a Visitor Services & Retail Assistant to join our front desk, admissions, and gift shop team.

You will deliver friendly, professional customer service to visitors of all ages, handle sales with a POS system, maintain cash balance, and help promote memberships and events.

This role starts at 24 hours per week and will grow to 40 hours weekly in late October, with shifts Fri-Sun initially and additional Mon-Tue later.

Qualifications

• Must be legally entitled to work in Canada.
• Willing to submit to a criminal record check due to interaction with children and/or vulnerable populations.
• Experience in customer service, retail, or hospitality is an asset.

Responsibilities

• Greet visitors and provide information about exhibits, programs, admissions, and memberships.
• Process admissions, retail sales, and memberships using a Point-of-Sale system.
• Check current members into the museum.
• Maintain accurate cash handling and daily balancing procedures.
• Maintain cleanliness of the gift shop area.
• Promote memberships and upcoming events and support group bookings as needed.
• Assist with special events as needed.
• Represent the museum with integrity and align with our mission.
• Other duties as assigned.

Skills

Friendly demeanor

Excellent communication

Multitasking

Team player

Visitor engagement

Tools

Office 365

Slack

POS system

Job description

The Exploration Place in Prince George, BC is seeking a Visitor Services & Retail Assistant to join our front desk, admissions, and gift shop team.

You will deliver friendly, professional customer service to visitors of all ages, handle sales with a POS system, maintain cash balance, and help promote memberships and events.

This role starts at 24 hours per week and will grow to 40 hours weekly in late October, with shifts Fri-Sun initially and additional Mon-Tue later.