Motorsports Service Advisor

Centennial Auto Group; Charlottetown; On-site; CAD 25,000 - 32,000; Full time

Benefits offered by this job

Competitive compensation package

RRSP matching

Group health, dental, and insurance

Professional training and development

Employee discounts

Career growth opportunities

Collaborative workplace culture

Job summary

Centennial Auto Group in Charlottetown, PEI is seeking a Motorsports Service Advisor to greet clients, address concerns, and guide maintenance decisions. This full-time role supports service operations from 8am–5pm on weekdays and Saturday mornings, with a wage of $18.00–$23.00 per hour plus benefits based on experience.

You will review estimates, schedule appointments, and assist customers with parts inquiries.

Qualifications

• Customer service, problem-solving and communication skills.
• Basic knowledge of parts, maintenance and repair services.
• Ability to explain cost estimates and necessary work clearly.
• Organizational and paperwork management skills.
• Payment collection and cash handling proficiency.
• Attention to cleanliness and workplace organization.

Responsibilities

• Greet clients in person or over the phone.
• Assist the Service Manager with client concerns.
• Recommend maintenance and repair services to clients.
• Review cost estimates and explain necessary work.
• Schedule service appointments efficiently.
• Manage paperwork, including opening and closing Repair Orders (ROs).
• Collect payments and balance the cash daily.
• Source repair parts using catalogs,
• Maintain a clean work environment to improve efficiency.
• Assist customers with parts inquiries, both in-person and online.
• Identify and source motorsports parts and accessories based on customer needs.
• Provide pricing information for parts and services.

Skills

Customer service

Oral communication

Problem solving

Attention to detail

Team oriented

Data entry

English

Tools

Google Drive

Email

Job description

NOW HIRING: Motorsports Service Advisor

LOCATION: Centennial Auto Sport & Tire – Charlottetown, PEI

HOURS: Full time, Monday – Friday, 8am – 5pm and Saturday mornings from 8am – 12pm.

WAGE: $18.00 – $23.00 per hour + benefits (negotiable based on experience)

BUILD YOUR CAREER WITH US

At Centennial Auto Group, we believe our people drive our success. We’re proud to offer a supportive, team-oriented environment where employees are encouraged to grow, develop, and make a meaningful impact every day. We offer:

• Competitive compensation package
• Company matching RRSP program
• Group health, dental, and insurance benefits
• Professional training and development opportunities
• Employee discounts
• Career growth opportunities within our organization
• A collaborative workplace culture built on respect, teamwork, and customer care

THE PERFECT FIT:

You are a customer-focused and highly organized service professional with strong communication, problem-solving, and administrative skills. You are comfortable assisting clients in person, over the phone, and online, while confidently addressing concerns, recommending maintenance and repair services, and clearly explaining estimates, pricing, and required work. You combine technical curiosity with exceptional customer service, organization, accuracy, and a genuine commitment to helping customers find the right solution for their service and parts needs.

APPLICABLE SKILLS:

• Customer service, problem-solving and communication skills.
• Basic knowledge of parts, maintenance and repair services.
• Ability to explain cost estimates and necessary work clearly.
• Organizational and paperwork management skills.
• Payment collection and cash handling proficiency.
• Attention to cleanliness and workplace organization.

YOU WILL BE RESPONSIBLE FOR:

• Greet clients in person or over the phone.
• Assist the Service Manager with client concerns.
• Recommend maintenance and repair services to clients.
• Review cost estimates and explain necessary work.
• Schedule service appointments efficiently.
• Manage paperwork, including opening and closing Repair Orders (ROs).
• Collect payments and balance the cash daily.
• Source repair parts using catalogs,
• Maintain a clean work environment to improve efficiency.
• Assist customers with parts inquiries, both in-person and online.
• Identify and source motorsports parts and accessories based on customer needs.
• Provide pricing information for parts and services.

Exciting career opportunities await you at Centennial Auto Group, a rapidly expanding company with a 47-year track record of success. Join our team and be part of our growth story as we operate six new vehicle dealerships, twelve collision centers, and two powersports stores across PEI, New Brunswick, and Nova Scotia. At Centennial Auto Group, excellence is at the heart of everything we do, and we invite you to experience a fulfilling career with us.

We welcome applications from individuals who are legally eligible to work in Canada. Please note that only candidates with current authorization to work in Canada will be considered for this position.

Essential Skills:

• Computer Use
• Oral Communication
• Problem Solving

Soft Skills:

• Attention to Detail
• Reliability
• Team Oriented

Hard Skills:

• Customer Service
• Data Entry

Digital Skills:

• Email
• Google Drive

Languages:

• English