Mortgage Broker Relationship Lead

Scotiabank; Vancouver; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Diversity & Inclusion

Accessibility in the workplace

Upskilling via online courses

Competitive rewards program

Community engagement

Job summary

Scotiabank in Vancouver, BC is seeking a Broker Lending Manager responsible for servicing mortgage broker relationships and providing underwriting support to meet cross-sell targets. You will ensure compliance with policies and regulatory standards while coordinating with Mortgage Funding and solicitors to move files to closing.

The role requires strong mortgage underwriting experience, excellent broker communication, and detailed knowledge of broker compensation and product offerings.

Qualifications

• Experience in residential mortgage underwriting is required.
• Bilingual in English and French is an asset.
• Experience with mortgages originated by mortgage brokers and broker industry knowledge.
• Strong interpersonal and communication skills for broker interactions.
• Solid organizational skills with attention to detail.
• Thorough knowledge of real estate markets and mortgage products.
• Knowledge of broker compensation and cross-sell opportunities.

Responsibilities

• Manage existing broker relationships to uphold top service standards.
• Support predominantly newer or lower-volume brokers with high-touch guidance.
• Explain lending policies and qualifying parameters to brokers.
• Gather credit information and conduct due diligence to meet standards.
• Review and input broker data; assess applications as pass/fail/further review.
• Approve or decline within discretionary limits; escalate for review as needed.
• Issue and follow-up on mortgage commitments.
• Review appraisals for conventional mortgages when required.
• Monitor broker activity and flag potential issues for supervisors.
• Coordinate with Mortgage Funding and solicitors for timely processing.

Skills

Residential mortgage underwriting

Bilingual English/French

Mortgage broker knowledge

Interpersonal communication

Organizational skills

Real estate market knowledge

Mortgage products knowledge

External marketing programs

Broker compensation knowledge

Job description

Scotiabank in Vancouver, BC is seeking a Broker Lending Manager responsible for servicing mortgage broker relationships and providing underwriting support to meet cross-sell targets. You will ensure compliance with policies and regulatory standards while coordinating with Mortgage Funding and solicitors to move files to closing.

The role requires strong mortgage underwriting experience, excellent broker communication, and detailed knowledge of broker compensation and product offerings.