Mobile Parking Enforcement & Customer Service Pro

Concord Parking; Burnaby; Presencial; CAD 23.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Extended health

Dental insurance

Life insurance

Paid vacation

Descripción de la vacante

Concord Parking is seeking a Parking Enforcement Officer in Burnaby, BC. You will patrol client sites using LPR technology and handheld devices, issue citations, and assist drivers with parking rules. The role emphasizes customer service and accurate enforcement within a growing parking management team.

Join a respected security group network and receive comprehensive training, with opportunities for career advancement in parking management and operations.

Formación

• Valid Class 5 driver's license with clean driving record.
• Strong verbal and written English communication.
• Comfort working outdoors on foot patrol in all weather conditions.
• Proficiency with smartphones, handheld software, and basic computer apps.

Responsabilidades

• Conduct mobile and foot patrols across assigned client locations using LPR vehicles and handheld software.
• Scan license plates, verify permits and time restrictions, and issue violation notices when needed.
• Gather evidence and record incident reports using TrackTik and forms.
• Assist patrons by answering questions and aiding pay stations.
• Investigate parking complaints with impartiality and resolve minor issues.
• Navigate between patrol zones in North Vancouver, Vancouver, Burnaby and Richmond safely.

Conocimientos

English communication

Tech savvy

Attention to detail

Problem solving

Herramientas

TrackTik

LPR technology

Handheld devices

Descripción del empleo

Concord Parking is seeking a Parking Enforcement Officer in Burnaby, BC. You will patrol client sites using LPR technology and handheld devices, issue citations, and assist drivers with parking rules. The role emphasizes customer service and accurate enforcement within a growing parking management team.

Join a respected security group network and receive comprehensive training, with opportunities for career advancement in parking management and operations.