Mobile Coordinator

Paladin Security; Kelowna; On-site; CAD 37,000 - 38,000; Full time

Benefits offered by this job

Free uniforms provided

Extended medical and dental benefits

Paid vacation and paid sick days

Learning Management System access

Job summary

Paladin Security in Kelowna is seeking a Mobile Coordinator to oversee daily Mobile Department operations, coach Mobile Guards, and ensure thorough training and documentation. The role supports the Mobile Manager and drives high service standards across security operations.

The position requires two years of supervisory experience in security, BC licensing, and a valid BC driver’s license, with flexible availability including nights, weekends and holidays.

Qualifications

• Two years of supervisory experience in a security-related environment.
• Valid British Columbia Security Licence.
• Valid BC Class 5 Driver’s License with a clean driver's abstract.
• First Aid with AED Certification (to provincial standards).
• MOAB (Management of Aggressive Behaviour) certification.
• Ability to pass a Criminal Record Check.
• Working knowledge of Microsoft Office tools, TrackTik, and WinTeam software.
• Flexible availability to work nights, weekends, and holidays, along with after-hours call availability.
• Legal authorization to work in Canada.

Responsibilities

• Oversee daily operations and support field personnel in the Mobile Department.
• Provide leadership, direction, and coaching to Mobile Guards.
• Ensure orientation, online training, and field instruction are completed with thorough documentation.
• Recognize exceptional performance and assist with probationary reviews.
• Coordinate with People & Culture to manage staffing and minimize overtime.
• Manage guard scheduling and time-off requests to maintain full coverage.
• Conduct mobile patrols and respond to alarm calls as needed.
• Remain accessible after hours as an operational resource during incidents.

Skills

Supervisory experience

BC Security Licence

BC Driver's Licence

First Aid with AED

MOAB

Criminal Record Check

Microsoft Office

TrackTik

WinTeam

Flexible schedule

Education

Post-secondary education in law enforcement

Post-secondary education in business administration

Tools

Microsoft Office

TrackTik

WinTeam

Job description

Full-time Kelowna, British Columbia On-site CA$26.52 - CA$27/hr

Posted Monday, 10/26/2026

Position Overview

Title: Mobile Coordinator
Employment Type: Full-Time
Pay Rate: $26.52 - $27.00 per hour
Schedule: Flexible availability required (nights, weekends, and holidays)

Site Overview

Our Mobile Department in Kelowna delivers rapid response, patrol, and emergency security services across multiple key client locations. As a central hub of field operations, this team relies on strong coordination, consistent training, and proactive leadership to maintain safe, secure, and well-supported operations throughout the region.

What You'll Be Doing

The Mobile Coordinator supports the Mobile Manager by overseeing daily operations, supporting field personnel, and driving high standards across the department.

Provide leadership, direction, and coaching to Mobile Guards, fostering a positive and inclusive team culture.

Ensure all field staff complete required orientation, online training, and field instruction, maintaining thorough documentation.

Recognize exceptional performance, issue employee accolades, and assist the Mobile Manager with annual probationary reviews.

Coordinate with the People & Culture team to manage staffing levels, conduct candidate interviews, and minimize unnecessary overtime costs.

Manage guard scheduling via scheduling software, taking into account availability and shift preferences.

Track, review, and approve time-off requests while ensuring full coverage across all patrol routes.

Conduct mobile patrols, respond to alarm calls, or fill in on shifts when operational needs arise.

Remain accessible after hours to serve as an operational resource during emergency incidents.

Must Haves

Two years of supervisory experience in a security-related environment.

Valid British Columbia Security Licence.

Valid BC Class 5 Driver’s License with a clean driver's abstract.

First Aid with AED Certification (to provincial standards).

MOAB (Management of Aggressive Behaviour) certification.

Ability to pass a Criminal Record Check.

Working knowledge of Microsoft Office tools, TrackTik, and WinTeam software.

Flexible availability to work nights, weekends, and holidays, along with after-hours call availability.

Legal authorization to work in Canada.

Nice-to-Haves

Prior supervisory experience within a dedicated mobile security department.

Post-secondary education in law enforcement or business administration.

What's In It For You?

Competitive hourly wage ($26.52 - $27.00/hour).

Free uniforms provided.

Extended medical and dental benefits.

Paid vacation and paid sick days.

Ongoing learning and career development through Paladin’s Learning Management System.

Clear pathways for career progression in field management or corporate operations.

Access to the Employee and Family Assistance Program (EFAP).

Exclusive corporate discounts with partner organizations.

Why Join Our Team?

Paladin Security: Great Place To Work Certified 2026 – Making the World a Safer and Friendlier Place because we CARE !

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.