Mobile Supervisor

Paladin Security; Kelowna; On-site; CAD 34,000 - 36,000; Full time

Benefits offered by this job

Uniform provided

Learning Management System

Professional development

Benefits package

Paid vacation and sick leave

Employee Assistance Program

Discounts

Job summary

Paladin Security is seeking a Full Time Mobile Supervisor in Kelowna, BC. You’ll oversee mobile guards, coordinate patrols, respond to alarms, and ensure client expectations are met with clear communication.

Role requires a BC Security Licence, a BC Class 5 driver’s licence with a clean record, First Aid with AED, MOAB, and ability to pass a background check. Training and advancement opportunities are offered.

Qualifications

• Minimum 1 year of security industry experience.
• Valid BC Security Licence.
• Valid BC Class 5 Driver’s Licence with a clean driver’s abstract.
• Ability to pass a Criminal Record Check.
• Current First Aid with AED certification (provincial standard).
• MOAB (Management of Aggressive Behaviour) certification.
• Strong written and verbal English communication skills.
• Proven ability to plan, organize, and solve operational problems efficiently.
• Ability to make sound decisions based on established best practices when management is off-duty.
• Professional deportment and strong composure in all field situations.
• Flexible availability to work nights, weekends, and holidays.
• Legal eligibility to work in Canada.

Responsibilities

• Maintain active field supervision of mobile guards while carrying out regular patrols, alarm responses, and operational tasks.
• Monitor shift progress across all mobile units and provide hands-on support whenever guards require assistance.
• Communicate client and operational expectations clearly while encouraging a collaborative, team-based approach to problem solving.
• Check in regularly with new mobile guards to verify they receive thorough training, flagging any gaps to the Mobile Manager.
• Program and install Tracktik checkpoints at assigned client sites upon written instruction from the Mobile Manager.
• Perform routine inspections of fleet vehicles for cleanliness and damage, submitting written reports and escalating issues as needed.
• Provide written recommendations to management to optimize field operations and improve the employee experience.
• Deliver a comprehensive written end-of-shift briefing outlining non-routine activities and completed tasks.

Skills

Communication skills

Organizational planning

Decision making

Problem solving

Team coordination

Education

BC Security Licence

BC Class 5 Driver’s Licence

First Aid with AED certification

MOAB certification

Criminal Record Check

Tools

TrackTik

Job description

Full-time Kelowna, British Columbia On-site CA$25 - CA$26/hr

Posted Monday, 10/26/2026

Position Overview

Employment Type: Full Time

Pay Rate: $25.00 - $26.00 per hour

Schedule: Flexible availability required (nights, weekends, and holidays)

Site Overview

Our Kelowna mobile operations department delivers responsive, high-quality safety and security services across local client locations. Mobile Supervisors lead directly from the field, ensuring smooth operations, high service standards, and dedicated support for mobile guards across the region.

What You'll Be Doing

Maintain active field supervision of mobile guards while carrying out regular patrols, alarm responses, and operational tasks.

Monitor shift progress across all mobile units and provide hands-on support whenever guards require assistance.

Communicate client and operational expectations clearly while encouraging a collaborative, team-based approach to problem solving.

Check in regularly with new mobile guards to verify they receive thorough training, flagging any gaps to the Mobile Manager.

Program and install Tracktik checkpoints at assigned client sites upon written instruction from the Mobile Manager.

Perform routine inspections of fleet vehicles for cleanliness and damage, submitting written reports and escalating issues as needed.

Provide written recommendations to management to optimize field operations and improve the employee experience.

Deliver a comprehensive written end-of-shift briefing outlining non-routine activities and completed tasks.

Must Haves

Minimum of 1 year of security industry experience

Valid BC Security Licence

Valid BC Class 5 Driver’s License with a clean driver’s abstract

Ability to pass a Criminal Record Check

Current First Aid with AED certification (provincial standard)

MOAB (Management of Aggressive Behaviour) certification

Strong written and verbal English communication skills

Proven ability to plan, organize, and solve operational problems efficiently

Ability to make sound decisions based on established best practices when management is off-duty

Professional deportment and strong composure in all field situations

Flexible availability to work nights, weekends, and holidays

Legal eligibility to work in Canada

Nice-to-Haves

Prior supervisory or field leadership experience in security or mobile dispatch settings

Working knowledge of Tracktik or similar guard tour management systems

What's In It For You?

Competitive pay rate ($25.00 - $26.00 per hour)

Full uniform provided at no cost

Ongoing learning and professional development through our Learning Management System

Opportunities for advancement into corporate or senior operations roles

Extended health and dental benefits

Employee and Family Assistance Program

Paid vacation days and paid sick leave

Exclusive discounts with corporate partner organizations

Why Join Our Team?

Paladin Security: Great Place To Work Certified 2026 – Making the World a Safer and Friendlier Place because we CARE !

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.