Mitigation Tech

BELFOR Property Restoration Canada; Kitchener; On-site; CAD 40,000 - 60,000; Full time

Benefits offered by this job

IICRC certification sponsorship

Ongoing professional development

Training on BELFOR processes

Job summary

BELFOR Property Restoration Canada is seeking a Mitigation Technician to respond to water and emergency scenarios, applying IICRC S-500 techniques in residential and commercial settings to help clients recover quickly and meet insurance requirements.

You will work independently or with a team, documenting work, maintaining equipment, and ensuring safe, compliant job sites while delivering professional, timely communication to clients, adjustors, and contractors.

Qualifications

• High School Diploma or Equivalent.
• Excellent organizational skills with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Team player with the ability to work independently when needed.
• Solid understanding of customer service principles and practices.
• Excellent attention to detail and commitment to safeguarding property and information.
• Valid driver’s license and ability to operate a motor vehicle in accordance with BELFOR’s Auto Policy.

Responsibilities

• Respond to water and emergency situations, applying IICRC S-500 restoration techniques for cleaning, structural drying, and water remediation.
• Perform cleaning and restoration services at customer sites and in the warehouse, including disassembling, cleaning, reassembling, and restoring structures and items.
• Photograph and document all restoration work throughout the project.
• Maintain vehicles, restock supplies, ensure equipment functionality, and keep work areas clean and organized.
• Conduct hazard assessments and ensure safe, compliant job sites; report unsafe conditions and participate in safety training.
• Ensure customer satisfaction through professional, timely communication and relationship-building with clients and stakeholders.
• Perform any other reasonable duties as assigned

Skills

Team player

Customer service

Organizational skills

Attention to detail

Independent work

Driver’s license

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Google Suite

Job description

Step in when disasters strike!
As a Mitigation Technician you will play a vital role in emergency response ; helping clients recover quickly while meeting insurance requirements. You’ll respond to water and emergency situations, applying IICRC S-500 restoration techniques for cleaning, structural drying, and water remediation. Work independently or with a team in residential and commercial settings to deliver fast, high-quality results that exceed client expectations.

What You’ll Do

• Perform cleaning and restoration services at customer sites and in the warehouse, including disassembling, cleaning, reassembling, and restoring structures, personal property, and specialized items.
• Conduct moisture mapping, water extraction, mold remediation, cleaning of affected surfaces, and demolition/removal of building materials in compliance with IICRC guidelines.
• Photograph and document all restoration work throughout the project.
• Maintain vehicles, restock supplies, ensure equipment functionality, and keep work areas clean and organized.
• Ensure a safe and compliant work environment by conducting hazard assessments, maintaining organized and hazard-free job sites, properly using and storing tools, equipment, and PPE, reporting unsafe conditions, and participating in safety training and inspections.
• Ensure customer satisfaction through professional, timely communication and strong relationship-building with clients, subcontractors, insurance adjustors, and other stakeholders.
• Perform any other reasonable duties as assigned

What You Bring

• High School Diploma or Equivalent
• Excellent organizational skills with the ability to prioritize tasks and meet deadlines in a fast-paced environment
• Team player with the ability to work independently when needed.
• Solid understanding of customer service principles and practices.
• Excellent attention to detail and commitment to safeguarding property and information.
• Valid driver’s license and ability to operate a motor vehicle in accordance with BELFOR’s Auto Policy.

Nice to Have

• 1+ years of hands‑on experience in HVAC, construction, restoration, or other skilled trades.
• Experience in the construction, restoration, or insurance industry.
• IICRC certification(s).
• Proficiency with Microsoft Office Suite and Google Suite.
• Familiarity with restoration practices and safety protocols.

Our Commitment to You

• Training on BELFOR’s processes, procedures, systems, and equipment.
• IICRC certification(s) and other BELFOR-sponsored courses as required.
• Ongoing professional development through educational opportunities and skills enhancement to stay current with industry best practices.

About BELFOR

BELFOR is a global leader in property restoration, helping families and businesses recover from fire, water, storm, and other disaster‑related damage. We’re dedicated to restoring properties and rebuilding lives. Join a team that values excellence, teamwork, and your professional growth in a fast‑paced, rewarding industry.

ACCESSIBILITY STATEMENT (AODA IN ONTARIO)

BELFOR (Canada) Inc. is committed to providing a barrier‑free work environment in concert with the provincial guidelines for accessibility (Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Ontario Only). As such, BELFOR (Canada) Inc. will make accommodations available to applicants with disabilities upon request during the recruitment process.

HUMAN RIGHTS STATEMENT

BELFOR (Canada) Inc. strives to ensure that its employment practices are free from direct and indirect discrimination and is committed to upholding the human rights of those participating in the hiring process. In pursuit of this commitment, BELFOR (Canada) Inc. will not condone or tolerate any acts of discrimination or harassment under any of the grounds protected under human rights legislation. This commitment extends to the hiring process and throughout the course of employment.