Mitigation Tech

BELFOR Property Restoration Canada; London; On-site; CAD 42,000 - 64,000; Full time

Job summary

BELFOR Property Restoration Canada is seeking a Mitigation Technician to support emergency response and restoration projects in residential and commercial settings. You will apply restoration techniques, perform cleaning, drying, and remediation tasks, and collaborate with team members under supervision to achieve project goals.

The role emphasizes safety, documentation, and customer-focused communication as part of delivering high-quality restoration services.

Qualifications

• Highschool Diploma/GED required.
• Strong organizational skills to manage a diverse workload.
• Ability to work independently or as part of a team.
• Valid driver’s license and ability to operate a vehicle per BELFOR policy.

Responsibilities

• Perform cleaning and restoration work at customer sites and in the warehouse.
• Assist with moisture mapping, water extraction, mould remediation, surface cleaning, and material removal.
• Photograph and document all restoration-related work.
• Maintain vehicles, restock supplies, and keep tools and PPE organized.
• Conduct hazard assessments and maintain safe job sites; report unsafe conditions.
• Build professional relationships with clients, subcontractors, insurance adjustors and other stakeholders.
• Other duties as assigned.

Skills

Customer service

Organizational skills

Independent work

Attention to detail

Driver's license

Education

Highschool Diploma/GED

Job description

The Mitigation Technician is key in supporting emergency response and restoration projects to meet client and insurance company requirements. This position involves applying restoration techniques in content and structural cleaning, structural drying, and water remediation, following IICRC S-500 Standards. The Mitigation Technician collaborates with team members under supervision in residential and commercial settings. They may also work independently to ensure the successful execution of emergency response and restoration efforts, meet project goals, and exceed customer expectations.

Key Responsibilities:

• Perform cleaning and restoration services at customer job sites and in the warehouse, including disassembling, cleaning, reassembling, and restoring structures, personal property, and specialized items;
• Perform moisture mapping, water extraction, mould remediation, cleaning of affected surfaces, and demolition and removal of building materials to support the restoration process, adhering to IICRC guidelines;
• Photograph and document all restoration-related work throughout the restoration project;
• Maintain vehicles, restock supplies, ensure equipment functionality, and uphold a clean and organized work environment;
• Ensure a safe and compliant work environment by conducting hazard assessments, maintaining organized and hazard-free job sites, and ensuring proper use, maintenance, and storage of tools, equipment, and PPE. Promptly report and document unsafe conditions or incidents, actively participate in safety training and inspections, and support organizational safety initiatives as directed by the Health and Safety Department;
• Foster customer satisfaction by maintaining professionalism, building strong relationships, and ensuring prompt, accurate communication with clients, subcontractors, insurance adjustors and other relevant stakeholders; and
• Any other reasonable duties as assigned.

Qualifications

• Highschool Diploma/GED;
• Strong organizational skills with the ability to prioritize a diversified workload and meet deadlines in a fast-paced environment;
• Ability to work independently or as a team, as required;
• Understanding of customer service principles and practices;
• Attention to detail and a keen sense of safeguarding other people’s property and information; and
• Valid driver’s license and ability to operate a motor vehicle per BELFOR’s Auto Policy.