Mitigation Tech

BELFOR Property Restoration Canada; Calgary; On-site; CAD 52,000 - 68,000; Full time

Job summary

BELFOR (Canada) Inc. is seeking a Mitigation Technician to join our Calgary team. You will respond to water and emergency incidents, applying IICRC restoration techniques to deliver fast, high-quality results in both residential and commercial environments.

They will document work, maintain equipment, and ensure safety and compliance while communicating with clients, insurers, and subcontractors. On-call work outside normal hours is required.

Qualifications

• High School Diploma or Equivalent required.
• Excellent organizational skills and ability to prioritize tasks.
• Team player with ability to work independently when needed.
• Strong customer service focus and attention to detail.
• Valid driver's license and ability to operate a vehicle.

Responsibilities

• Respond to water and emergency situations in residential and commercial settings.
• Apply IICRC restoration techniques for cleaning, drying, and remediation.
• Document restoration work with photos and notes.
• Maintain vehicles, restock supplies, and keep sites organized.
• Ensure safety and compliance; communicate with clients and insurers.
• Work on-call outside regular hours, including weekends/holidays.
• Perform other duties as assigned.

Skills

Customer service

Organizational skills

Team player

Attention to detail

Driver's license

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Google Suite

IICRC certification(s)

Job description

Step in when disasters strike!

At BELFOR, we restore more than buildings-we restore peace of mind.

As a global leader in property restoration for over 70 years, we help people recover from the unexpected.

About BELFOR

BELFOR is a global leader in property restoration, helping families and businesses recover from fire, water, storm, and other disaster-related damage. We're dedicated to restoring properties and rebuilding lives. Join a team that values excellence, teamwork, and your professional growth in a fast-paced, rewarding industry.

Position Overview

As a Mitigation Technician you will play a vital role in emergency response; helping clients recover quickly while meeting insurance requirements. You'll respond to water and emergency situations, applying IICRC S-500 restoration techniques for cleaning, structural drying, and water remediation. Work independently or with a team in residential and commercial settings to deliver fast, high-quality results that exceed client expectations.

What You’ll Do

• Perform cleaning and restoration services at customer sites and in the warehouse, including disassembling, cleaning, reassembling, and restoring structures, personal property, and specialized items.
• Conduct moisture mapping, water extraction, mold remediation, cleaning of affected surfaces, and demolition/removal of building materials in compliance with IICRC guidelines.
• Photograph and document all restoration work throughout the project.
• Maintain vehicles, restock supplies, ensure equipment functionality, and keep work areas clean and organized.
• Ensure a safe and compliant work environment by conducting hazard assessments, maintaining organized and hazard-free job sites, properly using and storing tools, equipment, and PPE, reporting unsafe conditions, and participating in safety training and inspections.
• Ensure customer satisfaction through professional, timely communication and strong relationship-building with clients, subcontractors, insurance adjustors, and other stakeholders.
• Must be willing to work on-call and outside regular business hours, including weekends and holidays
• Perform any other reasonable duties as assigned.

What You Bring

• High School Diploma or Equivalent
• Excellent organizational skills with the ability to prioritize tasks and meet deadlines in a fast-paced environment
• Team player with the ability to work independently when needed.
• Solid understanding of customer service principles and practices.
• Excellent attention to detail and commitment to safeguarding property and information.
• Valid driver's license and ability to operate a motor vehicle in accordance with BELFOR's Auto Policy.

Nice to Have

• 1+ years of hands-on experience in HVAC, construction, restoration, or other skilled trades.
• Experience in the construction, restoration, or insurance industry.
• IICRC certification(s).
• Proficiency with Microsoft Office Suite and Google Suite.
• Familiarity with restoration practices and safety protocols.

Our Commitment to You

• Training on BELFOR's processes, procedures, systems, and equipment.
• IICRC certification(s) and other BELFOR-sponsored courses as required.
• Ongoing professional development through educational opportunities and skills enhancement to stay current with industry best practices.

ACCESSIBILITY STATEMENT (AODA IN ONTARIO)

BELFOR (Canada) Inc. is committed to providing a barrier-free work environment in concert with the provincial guidelines for accessibility (Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Ontario Only). As such, BELFOR (Canada) Inc. will make accommodations available to applicants with disabilities upon request during the recruitment process.

HUMAN RIGHTS STATEMENT

BELFOR (Canada) Inc. strives to ensure that its employment practices are free from direct and indirect discrimination and is committed to upholding the human rights of those participating in the hiring process. In pursuit of this commitment, BELFOR (Canada) Inc. will not condone or tolerate any acts of discrimination or harassment under any of the grounds protected under human rights legislation. This commitment extends to the hiring process and throughout the course of employment.

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