Mental Health Streamlined Access Worker

York Support Services Network; Aurora; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Mental Health Access Worker to join their team in supporting the Black Pediatric Recovery Project. This role involves conducting psychosocial assessments and providing centralized access to mental health services for individuals experiencing serious mental illness. The successful candidate will thrive in a collaborative environment, working with various stakeholders to ensure individuals receive the necessary support. This position offers a unique opportunity to make a meaningful impact in the community while enjoying a hybrid work arrangement and a commitment to employee wellness and development.

Benefits

Hybrid work arrangement

In-house training

External training opportunities

Wellness Committee activities

Recognition programs

Qualifications

• Bachelor's degree in Social Work or related discipline required.
• Minimum three years related experience in mental health services.

Responsibilities

• Provide centralized access response for adults with serious mental illness.
• Conduct psychosocial assessments and connect individuals to services.

Skills

Counseling

Crisis prevention and intervention

Time management

Organizational skills

Interpersonal skills

Communication skills

Advocacy

Judgment

Change management

Education

Bachelor degree in Social Work

Registration with a professional body

Tools

Locus

Gain SS

VI-SPDAT

OCAN

Job description

About the Organization

Are you interested in making a difference?
Are you looking to instill hope and inspire change?

Your Support Services Network (YSSN) is a non-profit charitable organization that offers competitive compensation packages. We also know that a job is more than a pay cheque. We offer our staff the opportunity to work together to make a difference. When employees go home at the end of the day, they experience the satisfaction of knowing they've helped people with mental illness, developmental disabilities, complex support needs and their families or caregivers find meaningful connections to help them live their best life.

Employees can take advantage of many opportunities:

• A Hybrid work arrangement that blends work from home with time in the community or office and the ability to flex or compress your work hours.
• A commitment to providing our employees with internal career opportunities through lateral position changes in our growing programs.
• In-house training, and external training for courses related to employees' current positions or to prepare them for other roles within our organization.
• A commitment to furthering our efforts in Diversity, Equity, Inclusion and Belonging through an active Steering Committee.
• Recognition programs including long-term service awards and idea recognition.
• An active Wellness Committee that promotes and organizes yoga sessions, mindfulness moments, fun contests, lunch-and-learn events and seminars.

We didn't become one of Canada's top non-profit employers of choice without a lot of thought, care and consideration for our team. Our supportive and collaborative workplace balances engaging and challenging work with personal development and a commitment to wellness.

If you are passionate about what you do and want to use your expertise to engage in meaningful and challenging work, please apply to join our team today.

Description

One Full-time Contract to March 31, 2026 (with the possibility of extension or becoming permanent)

Streamlined Access provides coordinated access to 26 different mental health, addictions and dual diagnosis services (mental health and developmental disability) in York Region and South Simcoe.

This position will support the Black Pediatric Recovery Project, joint with Addiction Services Central Ontario and Eastern York Region North Durham Ontario Health Team, to provide centralized access and connection to mental health services for Black children and youth. We invite and welcome applications from Black Professionals.

The Mental Health Access Worker is responsible for the provision of a centralized access response for adults with a serious mental illness, addiction and/or dual diagnosis to the mental health system. The Access Worker conducts psychosocial assessments to determine the support needs of individuals who are experiencing symptoms of mental health, addictions, or a dual diagnosis. Once the support needs of the individual are determined, the Access Worker will connect the individual to services and make outbound referrals for services not accessed through Streamlined Access.

The Access Worker will liaise with outreach workers, hospital social workers and crisis workers, shelters, primary care providers, municipalities, emergency services and community mental health workers, to support individuals on accessing the supports required for recovery.

The successful candidate will thrive in a fast-paced environment, have the ability to adapt to an ever-changing environment and be a team player.

Position Requirements

• Bachelor degree in Social Work or a related discipline (ie Psychology etc.)
• Registration with a professional body is preferred (ie Ontario College of Social Workers and Social Service Worker)
• Ability to work flexible hours, including evenings is required
• A minimum three years related experience required
• Counseling, crisis prevention and intervention experience
• Demonstrated time management, organizational, interpersonal and communication skills
• Experience working with individuals having serious mental illness is essential
• Direct experience working with black children and youth is an asset
• Broad experience with individual, family and systems advocacy
• Proven ability to exercise superior judgement
• Demonstrated change management skills and ability to adapt to the ever-changing nature of the Social Services sector
• Experience with assessment and prioritization tools such as Locus, Gain SS, VI-SPDAT and OCAN are considered an asset
• Francophone or second language is considered an asset
• The successful applicant will be required to provide a police clearance that meets agency standards
• A valid G Drivers License, access to a reliable vehicle and business use insurance coverage, OR access to reliable transportation.

Posting Closes: Thursday, April 17 at 4:00 pm EST
Starting Hourly Rate: $34.95 / Hour

Office Hours: Monday - Friday - 8:30 am - 4:30 pm / 35 hours per week
Office Expectations: One staff in daily for office coverage

EOE Statement
At YSSN, we're committed to providing a healthy, safe and respectful workplace where diversity and inclusive approaches are recognized assets.

We invite and welcome applications from equity deserving groups, Indigenous Peoples, People with Disabilities, Newcomers to Canada, persons of all sexual orientations and gender identities, and all people committed to meaningful work that makes a difference.

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you require accommodations at any point during the application and hiring process, please contact Human Resources.

Successful candidates will be required to submit proof of a primary series of a COVID-19 vaccine authorized by the World Health Organization directly to the Human Resources department. In the event that you are unable to be vaccinated as a result of a ground protected under the Human Rights Code, you may submit a written explanation of the ground and any supporting documentation to determine if you are exempt from this requirement directly to Human Resources.

We thank all candidates for their interest. Only those selected for an interview will be contacted.