Business Intelligence Analyst

People Corporation; Winnipeg, Calgary, Toronto; Remote; CAD 50,000 - 60,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Business Intelligence Analysten, der die Effizienz von Geschäftsabläufen durch technologische Lösungen verbessert. In dieser Rolle arbeiten Sie eng mit verschiedenen Abteilungen zusammen, um maßgeschneiderte Lösungen zu entwickeln und die Zufriedenheit der Mitarbeiter zu gewährleisten. Sie werden die Möglichkeit haben, von Experten zu lernen und an einem umfassenden Gesundheits- und Wellnessprogramm teilzunehmen. Wenn Sie eine Leidenschaft für Problemlösung haben und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Erweiterte Gesundheits- und Zahnleistungen

Rentenplan mit Unternehmensbeiträgen

Gesundheits- und Wellnessangebote

Unterstützung für psychische Gesundheit

Hilfestellung bei der Erreichung von Branchenqualifikationen

Wettbewerbsfähige Vergütung

Qualifications

• Starke schriftliche und mündliche Kommunikationsfähigkeiten.
• Erfahrung mit Dashboards wie PowerBi oder Tableau.

Responsibilities

• Engagement mit internen Mitarbeitern zur Verbesserung von Arbeitsabläufen.
• Bereitstellung von Berichten mit wertvollen Einblicken für Führungskräfte.

Skills

Kommunikationsfähigkeiten

Microsoft Tools

Organisatorische Fähigkeiten

Interpersonelle Fähigkeiten

Vertraulichkeit

Tools

PowerBi

Tableau

CRM-Systeme

Job description

We are seeking a Business Intelligence Analyst to join our team. This position can be located anywhere in Canada.

The Business Intelligence Analyst will be an integral part of the Centre of Excellence (COE) at People Corporation (PC), focusing on enhancing workflows to make business functions operate more efficiently. The role involves understanding, evaluating, and solving efficiencies with technology, delivering solutions with a personalized approach, and ensuring high client satisfaction.

The Business Intelligence Analyst will:

1. Engage with internal PC employees, gather their feedback, and develop technology solutions to improve their work processes.
2. Work closely with various departments to ensure the successful implementation of solutions.
3. Methodically use technology to improve services, making the business more scalable, easier to operate, and more profitable.
4. Have a thirst to learn and solve problems, and be open to training and development, regardless of industry knowledge.
5. Act as the first point-of-contact for PC employees on new systems through online live chat.
6. Assist PC employees with their client data by updating accounts, demonstrating platform use, and providing educational resources.
7. Provide reporting back to the business that offers valuable insights to leaders, sales and service teams, and clients.
8. Resolve product or service problems by clarifying issues, determining causes, explaining solutions, expediting corrections, and following up to ensure resolution.

To be successful as a Business Intelligence Analyst with People Corporation, you will need:

1. Strong written and verbal communication skills.
2. Proficiency with Microsoft tools.
3. Excellent organizational skills with attention to detail and high accuracy.
4. Ability to manage and prioritize demands.
5. Ability to work independently and foster a positive team environment.
6. Excellent interpersonal skills.
7. Sensitivity to confidential information.
8. Please note that industry knowledge is not a prerequisite.

All-star candidates will have:

1. The “nice-to-have” experience.
2. Experience with dashboards such as PowerBi or Tableau.
3. CRM experience.
4. UAT Testing Experience.
5. Experience in Group Benefits.

What's in it for you:

1. Learn by working alongside our experts.
2. Extended health care and dental benefits.
3. A retirement savings plan with company contributions.
4. A suite of Health & Wellness offerings.
5. Mental Health programs and support for you and your family.
6. Assistance for the completion of industry designations.
7. Competitive compensation.

At People Corporation, we are committed to helping businesses succeed. We serve over 20,000 clients across Canada, providing benefits, retirement, wealth, wellness, and human resource solutions tailored to their needs.

Salary Range: The annual base salary for this position ranges from $50,000 to $60,000. Further details about our comprehensive total rewards program will be shared during the recruitment process.

We are dedicated to creating an inclusive, accessible environment where all employees and clients feel valued, respected, and supported. We encourage applications from diverse backgrounds. If you require accommodations or alternative formats, please contact [e-mail].