Member Services & Front Desk Coordinator

Tidan LLC; Quebec; Hybrid; CAD 50,000 - 65,000; Full time

Benefits offered by this job

Group insurance

Vision care

Employee assistance program

Personal days and vacations

Referral bonus

Job summary

Tidan LLC operates a premier sports complex just minutes from downtown Montreal and the South Shore, offering 20 tennis courts and a 10,000+ sq ft sports center. We seek a proactive receptionist to support the Member Services Director, manage schedules, and engage clients in a dynamic, team-focused environment.

The ideal candidate is organized, detail-oriented, and comfortable in a sports setting, with strong communication skills and a positive, friendly attitude.

Qualifications

• Ease and speed of learning (software, Club policies, etc.)
• Very comfortable with Microsoft Office suite

Responsibilities

• Support the Member Services Director
• Manage reception staff schedules and participate in staff training
• Understand the receptionist position to provide support and replace staff when needed
• Manage and follow up on various programs or activities organized by the Club, in collaboration with the program coordinator
• Perform daily follow-up of customer accounts
• Interact with clients by phone, email, or in person
• Other tasks may be added as needed

Skills

Fast learner

Excellent communication

Tools

Microsoft Office

Job description

Tidan LLC operates a premier sports complex just minutes from downtown Montreal and the South Shore, offering 20 tennis courts and a 10,000+ sq ft sports center. We seek a proactive receptionist to support the Member Services Director, manage schedules, and engage clients in a dynamic, team-focused environment.

The ideal candidate is organized, detail-oriented, and comfortable in a sports setting, with strong communication skills and a positive, friendly attitude.