Receptionist

Club de Tennis Île des Soeurs; Montreal (administrative region); On-site; CAD 21,000 - 29,000; Part time

Job summary

Club de Tennis Île des Sœurs is seeking a part-time receptionist at 300 Chemin du Golf, Verdun, QC, to greet members, process payments, and direct guests, with evenings and weekends as scheduled.

You will respond to member needs, provide club information, and help with memberships, while maintaining a courteous, professional image.

Requirements include 1–2 years of relevant experience and bilingual French and English, with ability to work under pressure and in a team.

Qualifications

• 1–2 years of experience in a similar receptionist role.
• Ability to work as part of a team.
• Strong customer service orientation.
• Bilingual French and English required.

Responsibilities

• Welcome members and direct them to the courts.
• Handle payments and membership queries.
• Answer the phone, monitor access, and enforce club rules.
• Enter member information into the computer system and provide documentation.

Skills

Teamwork

Customer service

Multitasking

Bilingual FR/EN

Job description

Workplace: 300 Chem. du Golf, Verdun, QC H3E 1A8
Status: Part-time
Schedule Type: Evening and weekends
Salary: $18 per hour
Established in 1971, this formidable sports complex offers its members 20 tennis courts and a sports center of over 10,000 square feet, located just minutes from downtown Montreal and the South Shore. You will find a team of professionals passionate and fully dedicated to its members.
Reporting to the Director of Member Services, the receptionist will provide professional and courteous customer service, reflecting the image of the Île des Sœurs Tennis Club.
Job Description:

• Welcome members: Direct them to the courts Handle payments Respond to their needs
• Welcome new clients: Inform them about our membership options and programs Provide all information related to the Club to guide them in choosing a membership Process memberships, take payments, and enter all relevant information into the computer system Provide documentation related to club activities and explain them
• Other tasks (non-exhaustive): Answer the phone Monitor access and ensure compliance with Club rules and regulations. Check court occupancy Be in contact with all Club employees

Qualifications and Skills:

• Ability to work as part of a team
• Ability to work under pressure
• Committed to collaboration and customer experience
• Ability to identify customer needs
• 1 to 2 years of experience in a similar position

Languages: Bilingualism (French and English) spoken and written is required for this position, as we serve an international clientele.
Tidan is a hotel and real estate group in business for 52 years with a portfolio of 12 hotels and over 65 real estate properties, as well as the largest tennis club across North America. To learn more about Tidan, visit our website: https://www.tidan.com/fr/.