Member Experience & Membership Sales Host

Kognitive Sales Solutions; Chatham; On-site; CAD 72,000 - 90,000; Full time

Benefits offered by this job

Opportunities for advancement

Free Fitness membership

Fun and energetic atmosphere

Job summary

Fit4Less is seeking a team member dedicated to maintaining a clean and safe club environment. You will perform daily cleaning tasks, assist members, and support the automation and processes that enhance the member experience.

The role emphasizes friendly service on the workout floor, educating guests about memberships and amenities, and contributing to a courteous, energetic workplace aligned with the Fit4Less brand.

Qualifications

• High School diploma or working toward completion.
• 1 year teamwork and/or volunteer experience.
• WHMIS certification.
• First Aid, CPR-A and AED certification.

Responsibilities

• Perform cleanliness tasks to required standards for safety and appearance.
• Provide friendly customer interaction on the gym floor and with members.
• Describe memberships, amenities and automated processes to members and guests.
• Promote black card memberships and educate on club processes and access.
• Complete daily, weekly and monthly tasks and trainings to maintain standards.
• Report incidents or deficiencies using standard processes and escalate as needed.

Skills

Teamwork experience

Customer service mindset

Education

High School diploma or equivalent in progress

Tools

WHMIS

First Aid CPR-A & AED

Job description

Fit4Less is seeking a team member dedicated to maintaining a clean and safe club environment. You will perform daily cleaning tasks, assist members, and support the automation and processes that enhance the member experience.

The role emphasizes friendly service on the workout floor, educating guests about memberships and amenities, and contributing to a courteous, energetic workplace aligned with the Fit4Less brand.