Member Experience Advisor — Branch & Digital Support

Conexus Credit Union; Macklin; On-site; CAD 46,000 - 57,000; Full time

Benefits offered by this job

Preferred rates for all banking needs

Vacation benefits

Competitive benefit package options

Pension matching

Job summary

Conexus Credit Union is hiring a temporary Member Advisor in Saskatchewan. You will greet members, assist with services and guide them to solutions, handle transactions, and troubleshoot technology tools.

The role emphasizes proactive member outreach and accurate service delivery. This on-site position runs through Sept 1, 2027, with a competitive benefits package and a strong training program to support ongoing development and member satisfaction.

Qualifications

• Customer service experience required.
• Sales skills to identify and promote banking products.
• Experience handling cash and completing financial transactions.
• Tech savviness and comfort with digital tools/products.
• Desire to learn in a culture of ongoing development.
• Enjoyment in working with the public and helping members.

Responsibilities

• Greet members and provide the services they seek.
• Process transactions accurately and efficiently.
• Provide troubleshooting and guidance around technology products.
• Highlight and promote credit union products and solutions.
• Engage in outbound calls, promotions, and campaigns to communicate with members.
• Identify suspicious transactions and respond appropriately.

Skills

Customer service

Sales

Cash handling

Tech savviness

Learning mindset

Public interaction

Job description

Conexus Credit Union is hiring a temporary Member Advisor in Saskatchewan. You will greet members, assist with services and guide them to solutions, handle transactions, and troubleshoot technology tools.

The role emphasizes proactive member outreach and accurate service delivery. This on-site position runs through Sept 1, 2027, with a competitive benefits package and a strong training program to support ongoing development and member satisfaction.