On-Site Member Experience Advisor

Conexus Credit Union; Kindersley; On-site; CAD 46,000 - 57,000; Full time

Benefits offered by this job

Preferred rates for banking needs

Vacation benefits

Competitive benefits package

Pension matching

Job summary

Conexus Credit Union is seeking a temporary full-time Member Advisor to join our Kindersley, SK branch on-site. You will be the first point of contact for members, assisting with services and guiding them to solutions they may not yet be aware of.

Training is provided for those without banking experience, with opportunities to grow within a customer-service-focused role. You will greet members, process transactions, troubleshoot technology, promote credit union products, and participate in

Qualifications

• Customer service experience
• Sales skills experience
• Experience handling cash and completing financial transactions
• Tech savviness and love for technology
• Desire to learn in a culture of ongoing development
• Enjoyment in helping the public and meeting needs

Responsibilities

• Greet members and provide requested services
• Process transactions accurately
• Troubleshoot and assist with technology products and services
• Highlight and promote credit union products and solutions
• Engage in outbound communication and promotions
• Identify suspicious transactions and respond appropriately

Skills

Customer service

Sales

Cash handling

Tech savviness

Learning mindset

Public engagement

Job description

Conexus Credit Union is seeking a temporary full-time Member Advisor to join our Kindersley, SK branch on-site. You will be the first point of contact for members, assisting with services and guiding them to solutions they may not yet be aware of.

Training is provided for those without banking experience, with opportunities to grow within a customer-service-focused role. You will greet members, process transactions, troubleshoot technology, promote credit union products, and participate in