Member Services Representative I

HR Ghost Board; Yorkton; Vor Ort; CAD 31.000 - 38.000; Teilzeit

Benefits dieser Stelle

Preferred rates for banking needs

Vacation benefits

Competitive benefits package

Pension matching

Zusammenfassung

Conexus invites applications for a temporary part-time team member at our Yorkton branch. You will be the first point of contact, handling day-to-day banking services and helping members meet immediate needs.

You will identify opportunities to assist members, engage in need-based conversations, and refer to Financial Advisors to deepen relationships. Join a values-driven team focused on member well-being.

Qualifikationen

• High School Diploma required.

Aufgaben

• Provide day-to-day banking services such as bill payments, deposits, withdrawals and more.
• Proactively identify and respond to members' needs to improve financial well-being.
• Engage in need-based selling conversations and refer to internal partners as appropriate.
• Refer members to Financial Advisors to further develop relationships.

Kenntnisse

Relationship building

Team player

Self-starter

Adaptability

Active listening

Ausbildung

High School Diploma

Jobbeschreibung

At Conexus, we are focused on supporting our members with their needs of today, while also helping them pursue their goals for the future. It's more than conducting a banking transaction, it's about providing insightful content, tools, expert advice, and a full suite of products to inspire confidence in their financial decision-making. We prioritize performance excellence, and our employees champion each member's success, ultimately contributing to a thriving province.

We are curious, courageous, confident and committed. Our values ensure we consistently deliver outstanding member experiences. As employees, we are more than just individuals who come to work each day, each role is a vital part of Conexus.

As of January 1, 2026, Conexus, Cornerstone, and Synergy credit unions have merged into one provincial credit union serving over 200,000 members in 57 branches across 50 Saskatchewan communities.

We acknowledge that our Conexus offices and facilities are located on Treaty 2, 4, 5, 6, 8 and 10 lands. These are the traditional lands of the Cree, Dakota, Dene, Lakota, Nakota and Saulteaux peoples, as well as the homeland of the Métis.

The bigger picture

We're looking for two motivated team-players who are member-service ambassadors to come on board as a temporary part-time team member at our Yorkton branch. This is a temporary opportunity to December 31, 2027. As the first point of contact for members, you will provide everyday banking services and products to meet members' immediate needs.

How you'll be spending your time

• Providing members with day-to-day banking services such as bill payments, deposits, withdrawals and much more
• Proactively identifying and responding to members' needs to improve their financial well-being
• Engage in need based selling conversations with members and make appropriate referrals to internal partners based on the uncovered needs of the member
• Refer members to Financial Advisors to further develop and strengthen relationships

The way people describe you

• An engaging person, who builds trust and working relationships with ease
• A team player who takes pride in working with our members and creating exceptional member experiences
• A self-starter who is passionate about growing your knowledge
• A flexible team player who is comfortable with a changing environment while remaining focused on our goal of improving the financial wellbeing of every member
• A communicator, who takes a genuine interest in people and is good at listening

The experience you bring

• High School Diploma

Salary range

$22.18 - $27.73 hourly

The success of our members relies heavily on the performance and accomplishments of our employees. That's why we prioritize offering our team a variety of perks and benefits designed to support their success and well-being both at work and in their personal lives. Some of these additional benefits may include, but are not limited to:

• Preferred rates for all your banking needs, helping to make life more affordable.
• Vacation benefits, giving you time to spend on what’s most important to you.
• Competitive benefit package options covering all aspects of personal wellness.
• Pension matching to support you toward retirement.

This position is covered by a collective bargaining agreement; union membership is required.

We are excited to welcome candidates who bring a blend of academic, professional and volunteer experience that sets them apart. Research shows that many applicants tend to apply only when they meet every qualification of the role. However, we encourage you to explore opportunities that closely match your skillset and experience. We truly value diverse backgrounds and varied experiences, as we are dedicated to creating inclusive and diverse workplaces. You might just be the ideal addition to our team that we've been searching for!