Meeting & Event Coordinator

Canadian Rocky Mountain Resorts Ltd; Banff; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Subsidized staff accommodation

Subsidized meals on shift

Complimentary stays at our sister lodg

Staff rates at CRMR properties

Employee Benefits Program

Discount on food and beverages

Staff events and recognition programs

Growth opportunities across properties

Staff fitness facilities

Annual wage and performance review

Job summary

Canadian Rocky Mountain Resorts Ltd is seeking a proactive events coordinator to bridge our property operations with tour groups. You will help prepare detailed event documentation, manage daily tour activities, and support weddings, conferences, and special events.

The role requires hospitality experience, excellent communication, and strong organizational skills; you will work on-site in our mountain resort environment and collaborate with multiple teams to ensure seamless guest experiences.

Qualifications

• Previous hospitality, events or tourism experience preferred.
• Excellent written and verbal communication skills.
• Strong organizational abilities with attention to detail.

Responsibilities

• Assist in creating detailed event plans and BEOs for tour groups.
• Coordinate daily tour operations and client communications with internal teams.
• Maintain records for clients and events; provide post-event follow-up.

Skills

Customer service

Organizational skills

Communication

Teamwork

Flexibility

Tools

Microsoft Office

Hotel management systems

Job description

Perks & Benefits:

• Subsidized staff accommodation


• Subsidized meals on shift


• Complimentary stays at our sister lodges


• Staff rates at all CRMR properties


• Employee Benefits Program


• Discount on food and beverages at our hotel dining outlets


• Staff events and recognition programs throughout the year


• Opportunities for growth and advancement across our properties


• Access to staff fitness facilities (select properties)


• Annual wage and performance review

Why Work With Us:

This isn’t your typical 9 to 5. Working at CRMR means waking up to mountain views, building lifelong friendships with teammates from around the world and being part of a close-knit team that genuinely feels like family. We believe the best guest experiences are created by people who love where they work and here, the mountains are your backyard.

Position Overview:

Serve as the key liaison between our property and tourgroups, ensuring seamless coordination of all tour logistics while maintainingexcellent communication with both internal teams and external clients. Thisrole is responsible for preparing comprehensive documentation, managing dailytour operations, and supporting the overall success of tour group stays andspecial events.

Duties and Responsibilities:

• Assist in creating detailed Banquet Event Orders (BEOs) outlining all specifications for tour group stays and distribute to onsite teams weekly


• Prepare and organize essential tour documentation including rooming lists, package details, key packets, vouchers, and room drop schedules


• Manage daily tour activities including routing, payment processing, mobility accommodations, and special requests


• Process last-minute change requests and ensure proper communication to all relevant parties


• Maintain records for all clients and functions


• Prepare post-event billing drafts with attention to detailAttend and contribute to weekly team meetings to review upcoming events, share feedback, and relay updates


• Conduct property inspections as needed for tour preparation


• Assist with setup and teardown of weddings and conferences when required


• Provide administrative support to the Meeting & Events Coordinator during peak periods


• Help build strong client and guest relationships through attentive follow-up on all feedback


• Perform other assigned duties as required to support the events team

Requirements/Experience:

• Previousexperience in hospitality, events, or tourism preferred


• Exceptional customer service skills with a friendly, professional demeanor


• Strong organizational abilities and acute attention to detail


• Excellent written and verbal communication skills


• Proficiency withMicrosoft Office and hotel management systems


• Team-orientedmindset with ability to work independently


• Flexible schedule to work evenings when needed

Please note that only applicants selected for further consideration will be contacted.

Canadian Rocky Mountain Resorts (CRMR) is committed to building a workplace where everyone can succeed and belong. As Bow Valley Workplace Inclusion Charter signatory, we are working to build a diverse, equitable, and inclusive team environment. We value a wide range of skills, experiences, and backgrounds; and encourage all qualified candidates to apply. CRMR is continuously evolving our systems and practices to remove barriers so all equity seeking groups can succeed.

If you can’t apply online or request accommodation during the application or hiring process, please contact our Human Resources Department at 1-403-441-0375.

We look forward to receiving your application