Medical Receptionist (Korean Speaking)

Carefirst Seniors & Community Services Association; Toronto; On-site; CAD 37,000 - 42,000; Full time

Benefits offered by this job

Extended Health Care

HOOPP

Training and Education Subsidy

Job summary

Carefirst Family Health Team in Ontario is seeking Korean-speaking medical receptionists to join our interdisciplinary team. This full-time/part-time, permanent position supports front desk operations, patient flow, and administrative duties in our community-based primary care clinics.

Responsibilities include greeting patients, scheduling appointments, handling OHIP billing, maintaining EMR records, and coordinating with physicians and nurses.

Qualifications

• Diploma in Health Care Administration, Medical Office Administration, or related discipline.
• 1 year front desk experience in healthcare preferred.
• Fluent in English and Korean; additional language skills (e.g., Cantonese/Mandarin) are a plus.

Responsibilities

• Provide administrative and clinical front desk support for the Family Health Team.
• Greet patients and coordinate flow between physicians and other healthcare staff.
• Book appointments, schedule patients, and manage communications (phones, faxes, EMR entry).
• Collect and process OHIP billing weekly.
• Maintain patient files and confidentiality.

Skills

Customer service

Telephone etiquette

Multitasking

Interpersonal skills

OHIP billing knowledge

EMR familiarity

Bilingual English/Korean

Education

Health administration diploma

Tools

Microsoft Office

EMR Telus Practice Solutions

Job description

Salary Range: $37,000.00 To $42,000.00 Annually

The Carefirst Family Health Team (FHT) is seeking full-time/part-time permanent Korean speaking Medical Receptionists to join our innovative, interdisciplinary team dedicated to delivering high-quality, community-based care.

About Us

Carefirst FHT is committed to delivering exceptional, comprehensive primary care through a collaborative, team-based model that includes family physicians, nurse practitioners, nurses, social workers, service navigators, dieticians, physiotherapists, and medical receptionists. We have a robust Chronic Disease Management and Prevention program, including a Diabetes Education Program, and are actively involved in many of the Ontario Health Team’s primary care initiatives.

Our “Hub & Spoke Model” and strong community partnerships ensure coordinated, high-quality, patient ‑ centred care across the continuum. We work closely with Carefirst Seniors & Community Services Association to provide truly integrated services.

• Ontario Health atHome (formerly Home and Community Care Support Services)
• MINT Memory Clinic
• Ontario Structured Psychotherapy (OSP) Program
• Specialist Clinics: psychiatry, cardiology, endocrinology, optometry, geriatric medicine, gynecology, chiropody, rheumatology, physiotherapy, and audiology

Clinic Locations

We currently operate five well-established clinics across Scarborough, Markham, Richmond Hill, and Stouffville and continue to expand in Markham to support continued growth and community needs.

Current clinic locations:

• 300 Silver Star Blvd, Scarborough (Midland / McNicoll)
• 360 Highway 7 East, Richmond Hill (Highway 7 / Chalmers Rd)

Upcoming new clinic locations:

Employees will be assigned to a location that aligns with the operation needs, with occasional rotation to support clinic operations.

We are currently seeking a Korean speaking Medical Receptionistto fill a new position at our Family Health Team.

Terms: Full Time Permanent / Part Time Permanent

Pay range: $37,000 - $42,000 annually

Responsibilities:

• Provide administrative and clinical support at the front desk to ensure smooth daily operations of the Family Health Team
• Greet and receive patients for various physicians and other healthcare practitioners, coordinate efficient patient flow, and provide professional and caring interaction with patients
• Responsible for booking appointments, scheduling patients, and providing follow-up; answering the phones, photocopying, receiving faxes and medical reports, and then scanning into the Electronic Medical Records (EMR) system
• Collect and process OHIP billing on a weekly basis
• Maintain and manage patient files, charts, and records while safeguarding patient confidentiality

Requirements:

• Diploma in Health Care Administration, Medical Office Administration, or related discipline
• At least 1 years’ front desk experience, in a healthcare setting preferred
• Exceptional telephone etiquette and customer service skills
• High degree of accuracy and attention to detail
• Knowledge of OHIP billing and coding
• Strong interpersonal skills, as well as being able to accept work from various sources (physicians, nurses, office manager)
• Well organized and ability to multitask in a fast-paced environment
• Proficient computer skills in Microsoft Office, and EMR (Telus Practice Solutions) is an asset
• Available to work flexible hours including some evenings and weekends
• Fluent in English and Korean, and athirdlanguage that reflects the community served, such as Cantonese, Mandarin, is an asset
• A valid vulnerable sector police record check completed within one year
• Extended Health Care
• HOOPP
• Training and Education Subsidy

Application Deadline: September 30, 2026

Carefirst is an equal opportunity employer. We are also committed to an environment that is barrier free. If you require accommodation during the hiring process, please inform us in advance to arrange a reasonable and appropriate accommodation.

While we thank all candidates for their interest, only those selected for an interview will be contacted.

Attachments (1)

202609_Medical Receptionist_FHT_Korean.pdf