Bilingual, Medical Receptionist – Integrated Health Services

Centretown Community Health Centre; Ottawa; On-site; CAD 33,000 - 38,000; Part time

Benefits offered by this job

HOOPP pension

Healthcare benefits

Job summary

Centretown Community Health Centre is seeking a Bilingual, Medical Receptionist for an integrated health services role in Ottawa. This casual position handles phone reception, client intake, appointment bookings, and rostering, with a focus on efficient clinic flow.

Requirements include two years as a medical receptionist, a Secondary School Diploma, typing at 40 wpm, and proficiency with Windows-based systems.

Qualifications

• Secondary School Diploma or equivalent.
• Minimum 2 years experience as a medical receptionist.
• Ability to maintain confidentiality and exercise discretion.
• Proficient with Windows-based systems (email, MS Word, databases).
• Typing 40 wpm.
• Strong organizational and interpersonal skills.
• Experience with medical scheduling systems.
• Experience in community-based health or social services.
• Fluent in English and French.

Responsibilities

• Handle phone and client reception.
• Manage client intake and appointment bookings.
• Roster clients and assist scheduling.
• Support a multi-disciplinary team.
• Maintain confidentiality and data accuracy.
• Expect to work some evenings and weekends.

Skills

Typing 40 wpm

Organizational skills

Interpersonal skills

Bilingual English/French

Education

Secondary School Diploma

Tools

MS Word

Databases

Job description

Bilingual, Medical Receptionist – Integrated Health Services

Casual Position (This posting will create a pool of candidates for upcoming vacancies)

Pay Scale

$24.08 /hour to $27.69 /hour

Pension and Benefits

Healthcare of Ontario Pension Plan (HOOPP) including some benefits

Application Deadline

About the Role

The Medical Receptionist is responsible for ensuring the smooth and efficient flow of clients in Primary Care. The basic functions of the position are phone and client reception, client intake, booking of appointments, completing tasks as requested and rostering clients.

Requirements

Secondary School Diploma or equivalent.

Minimum two (2) years experience as a medical receptionist.

Demonstrated ability to maintain confidentiality and use discretion.

Proficient with Windows-based computer systems, in particular email and MS Word and databases.

Typing 40 wpm.

Strong organizational and interpersonal skills.

Skills and experience working with a diverse population.

Ability to work independently and within a multi-disciplinary team.

Ability to work some evenings and weekends.

Experience with a medical scheduling system.

Experience working in a community-based health or social service agency.

English and French spoken

Start Date

TBD

Candidates requiring accommodation during the application and/or the interview process should contact us at [e-mail] so arrangements can be made. CCHC is an equal opportunity employer and values diversity in its workforce and as such we encourage applications from individuals who reflect the broad diversity of communities we work with.

Centretown CHC has a mandatory COVID-19 vaccination policy, as such applicants must be fully vaccinated against Covid-19 and provide proof of vaccinations to be considered for employment. Reasonable accommodation will be considered for persons with medical exemption or other exemptions under the Ontario Human Rights Code.

In accordance with the Ontario Employment Standards Act and as part of our commitment to transparency, CCHC may use artificial intelligence (AI) technology during its recruitment process to assist in the screening, assessment or selection of candidates. Our use of AI is intended to support and not replace the judgment of our hiring professionals. All final hiring decisions remain the responsibility of our team as we are committed to a fair and equitable recruitment process for all applicants.