Medical Office Assistant - Pain Management Clinic

C-Care Health Services; London; On-site; CAD 38,000 - 54,000; Full time

Job summary

C-Care Health Services is seeking a full-time Medical Office Assistant for a Pain Management Clinic located in London, Ontario. You will greet patients, manage appointments, and maintain EMR while delivering excellent customer service in a busy clinic.

The ideal candidate has a MOA diploma/certificate, EMR proficiency, and strong communication skills. Prior MOA experience is an asset; accommodations available upon request.

Qualifications

• Diploma or certificate in MOA required or preferred.
• Proficiency in EMR systems and patient management.
• Strong communication and interpersonal skills.
• MOA experience in a similar setting is an asset.

Responsibilities

• Greet and check in patients and maintain a welcoming environment.
• Schedule and confirm patient appointments and handle cancellations.
• Maintain and update electronic medical records (EMR).
• Provide excellent customer service by phone and in person.
• Assist with general office maintenance as needed.

Skills

Strong communication

Interpersonal skills

Prior MOA experience

Education

Diploma or Certificate in Medical Office Administration

Tools

EMR systems

Job description

Job Title: Medical Office Assistant

Schedule: Full-time, Mondays to Fridays, 8am to 4pm

Location: London, ON

We're currently looking for a full-time Medical Office Assistant for our client, a Pain Management Clinic, located in London, Ontario.

Scope and Responsibilities

• Greet and check in patients, and ensure a welcoming environment
• Schedule and confirm patient appointments and process cancellations
• Maintain and update electronic medical records (EMR)
• Provide good customer service while answering phone and in-person inquiries
• Assist with the overall maintenance of the office as needed

Who We Are Looking For

• Diploma or Certificate in Medical Office Administration
• Proficiency in EMR systems
• Strong communication and interpersonal skills
• Prior MOA experience in a similar setting is an asset

* We thank all applicants for their interest; however, only those selected for an interview will be contacted.

C-Care Health Services is an equal opportunity employer, and we remain committed to establishing a hiring process that is fair, equal, and inclusive. Our commitment to diversity and inclusion is integral to our values, and we strive to create a workplace that is accepting of unique perspectives and talents of every team member. Rest assured that your application will be assessed based purely on skills, qualifications, and operational needs.

If you require an accommodation to submit your application or participate in the hiring process, please contact hr @c-care.ca. We are happy to work with you and support you through the hiring process to ensure that we meet your accessibility needs.