Medical Office Assistant / Clinical Secretary

Vancouver Coastal Health; Vancouver; On-site; CAD 59,000 - 65,000; Full time

Benefits offered by this job

Comprehensive health benefits package

Employer-paid training and leadership

Wellness supports for employees and as

Award-winning recognition programs

Staff discounts

Job summary

Come work as a Clinical Secretary with Vancouver Coastal Health (VCH) at the Eye Care Centre at Vancouver General Hospital in Vancouver, BC!

Within the context of a client and family-centred care model, position provides clinical scheduling and medical secretarial support to the Eye Care Centre by methods such as scheduling and booking patient appointments in accordance with various health professionals' schedules, making adjustments to patient schedules in the event of cancellations,

Qualifications

• Grade 12, graduation from an approved program as a medical secretary, plus one year's recent, related experience or an equivalent combination of education, training and experience.
• Ability to keyboard at 45 words per minute.
• Knowledge of medical terminology.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.

Responsibilities

• Schedule and book patient appointments in accordance with health professionals' schedules.
• Make adjustments to patient schedules in case of cancellations.
• Coordinate documentation required for patient visits.
• Transcribe medical dictation such as diagnostic interpretation reports and fluorescein angiogram reports.
• Type technical and non-technical material using intermediate word processing software.
• Maintain records on patient visits and related material.
• Prepare billing information and standard statistical reports using spreadsheet software.
• Act as clinic receptionist according to established procedures.

Skills

Typing 45 wpm

Medical terminology

Verbal and written communication

Organization

Interpersonal skills

Equipment operation

Education

Grade 12; medical secretary program and 1 year experience

Tools

Word processing software

Dictation equipment

Job description

Salary Details

The salary range for this position is CAD $28.74/Hr. - CAD $28.74/Hr.

Job Summary

Come work as a Clinical Secretary with Vancouver Coastal Health (VCH) at the Eye Care Centre at Vancouver General Hospital in Vancouver, BC!

Within the context of a client and family-centred care model, position provides clinical scheduling and medical secretarial support to the Eye Care Centre by methods such as scheduling and booking patient appointments in accordance with various health professionals' schedules, making adjustments to patient schedules in the event of cancellations, coordinating documentation required for patient visits, transcribing medical dictation such as diagnostic interpretation reports and fluorescein angiogram medical reports utilizing dictating equipment, typing technical and non-technical material utilizing intermediate wordprocessing software, maintaining records on patient visits and related material, preparing billing information and standard statistical reports utilizing spreadsheet software, and acting as clinic receptionist in accordance with established procedures.

Qualifications

Educaiton & Experience

• Grade 12, graduation from an approved program as a medical secretary, plus one years' recent, related experience or an equivalent combination of education, training and experience.

Knowledge & Abilities

• Ability to keyboard at 45 words per minute.
• Knowledge of medical terminology.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.

Closing Statement

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.Only short-listed applicants will be contacted for this posting. Thank you for your interest in Vancouver Coastal Health.