Administrative Secretary/Clerical Supervisor - Eye Care Centre

Vancouver Coastal Health; Vancouver; On-site; CAD 45,000 - 65,000; Part time

Benefits offered by this job

Comprehensive health benefits

Training & leadership development

Wellness supports

Staff discounts

Job summary

Vancouver Coastal Health (VCH) Eye Care Centre in Vancouver, BC is seeking an Administrative Secretary/Clerical Supervisor to provide comprehensive secretarial support and supervise clerical staff. You will organize workflows, arrange travel, manage meetings and training, and handle transcriptions and records with attention to accuracy and confidentiality.

The role emphasizes patient-centered service, adherence to organizational policies, and collaboration with multidisciplinary teams.

Qualifications

• Grade 12 requirement.
• Successful completion of a recognized secretarial program.
• Three years' recent related experience including one year in a supervisory capacity.

Responsibilities

• Provide administrative and secretarial support for the Eye Care Centre.
• Supervise and coordinate clerical support and workflow; establish schedules and procedures.
• Arrange hires, terminations, transfers, training and orientation.
• Type and transcribe medical, technical and non-technical materials from drafts or dictation using office software.
• Schedule meetings, travel and hotel arrangements; manage approvals for leaves and vacations.
• Maintain equipment, supplies and departmental records including inventories and statistics.

Skills

Supervise

Organize work

Typing speed 45 wpm

Written communication

Verbal communication

Equipment operation

Education

Grade 12

Secretarial program certificate

Job description

Come work as an Administrative Secretary/Clerical Supervisor with Vancouver Coastal Health (VCH) at the Eye Care Centre in Vancouver, BC!

Within the context of a patient/client and family-centred framework and continuum-based care model and in accordance with established standards of professional practice and the vision, values and policies of the organization, provides administrative and secretarial support for the VGH Eye Care Centre and supervises and coordinates clerical support requirements and workflow by establishing work schedules, organising operating procedures and making recommendations for improvement. Makes necessary arrangements for hew hires, terminations, transfers, training and orientation. Types and transcribes medical, technical and non-technical materials from handwritten drafts or dictation and using various word processing, spreadsheet, presentation and other office software. Arranges and books meetings and appointments. Makes travel and hotel arrangements and reservations. Receives and processes approved requests such as vacation, leave of absence and paid medical appointments. Maintains equipment and stationary needs and departmental records such as supply and equipment inventories, departmental operating statistics.

This work is framed within VCH’s commitments to our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

Why Join Vancouver Coastal Health (VCH)

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.

Only short-listed applicants will be contacted for this posting.

Thank you for your interest in Vancouver Coastal Health.

Education & Experience

• Grade 12.
• Successful completion of a recognized secretarial program.
• Three (3) years' recent related experience including (1) year experience in a supervisory capacity, or an equivalent combination of training, education and experience.

Casual shifts are available on weekdays only. Candidates must be available to pick up shifts during the weekdays.

Knowledge, Skills & Abilities

• Ability to keyboard at 45 w.p.m.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to supervise.
• Ability to organize work.
• Ability to operate related equipment.