Clinical Assistant (Medical Office Assistant) - Casual

Vancouver Coastal Health; Vancouver; On-site; CAD 40,000 - 55,000; Full time

Benefits offered by this job

Health benefits

Training & leadership development

Wellness supports

Recognition programs

Staff discounts

Job summary

Vancouver Coastal Health is seeking a Clinical Assistant at West Vancouver Community Health Centre to support the Primary Health Care Clinic. You will perform extensive clinical and clerical medical office duties under the supervision of the Manager to ensure smooth clinic operations.

Applicants should have a Medical Office Assistant program and about one year of related experience; strong knowledge of clinical policies, medical terminology and customer service; typing speed, teamwork, and

Qualifications

• Grade 12 or equivalent with Medical Office Assistant program
• One year of related clinical medical office support experience
• Knowledge of clinical policies and procedures
• Ability to input data accurately and timely
• Strong customer service and communication skills
• Familiarity with medical terminology

Skills

Clinical policies

Community resources

Office procedures

Medical terminology

Customer service

Communication skills

Typing speed

Teamwork

Record keeping

Education

Grade 12

Medical Office Assistant program

Job description

Come work as a Clinical Assistant with Vancouver Coastal Health (VCH) in the Chronic Disease Services team at West Vancouver Community Health Centre!

Within the context of a client service culture and the policies and procedures of Vancouver Coastal Health reporting to the Manager or delegate provides extensive clinical and clerical medical office duties to support the smooth function of the Primary Health Care Clinic/Program.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.

Only short-listed applicants will be contacted for this posting.

Thank you for your interest in Vancouver Coastal Health.

Education & Experience

• Grade 12, graduation from a Medical Office Assistant program, one (1) year of recent, related clinical medical office support experience, or an equivalent combination of education, training and experience.

Knowledge, Skills & Abilities

• Working knowledge of clinical policies, procedures and objectives.
• Working knowledge of community resources and agencies.
• Working knowledge of office procedures.
• Business writing skills.
• Knowledge of medical terminology.
• Ability to perform basic medical tests and accurately assess and record results in medical files.
• Ability to respond independently and effectively to emergent situation and effectively present health information to individuals.
• Ability to keyboard 5,000 keystrokes per hour.
• Exceptional customer service and communication skills.
• Physical ability to perform the duties of the position.
• Demonstrated ability to work independently and within a team.
• Ability to prioritize and organize workload and meet deadlines.
• Demonstrated ability to establish and maintain satisfactory work relationships with clients and staff.
• Ability to deal tactfully and effectively with coworkers, clients and staff from other agencies.
• Demonstrated skill in using a variety of office equipment and computer software programs.