Medical Office Assistant

WELL Health Technologies Corp; North Vancouver; On-site; CAD 60,174,000 - 65,904,000; Full time

Job summary

WELL Health Clinic Networks Inc. in Centreview is seeking a Medical Office Assistant to join a fast-growing, patient-focused team. You will support physicians by handling administrative duties, coordinating appointments, referrals, and billing, and by assisting with basic lab tasks.

This role emphasizes teamwork, strong communication, and meticulous organization. The clinic values inclusivity and professional growth, offering a supportive environment and stable full-time hours.

Qualifications

• High school diploma or equivalent.
• Team player with strong communication.
• Ability to plan, organize, and prioritize work.

Responsibilities

• Answer calls and greet patients, schedule appointments, manage referrals, and handle billing.
• Lab duties: collecting and preparing specimens, basic tests, sterilization.
• Coordinate patient care: check-in, prep, escort to exam rooms, prepare rooms, answer questions.
• Maintain patient information confidentiality and perform related tasks.

Skills

Team Player

Strong verbal and written comunicação

Attention to detail

Plan, organize, and prioritize work

Ability to work independently as well

Analytical thinking and problem-solv

Open and accountable

Ability to work varying shift patterns

MOA experience or MOA certification

Education

High school diploma or equivalent

Tools

OSCAR EMR

Job description

Entity: WELL Health Clinic Networks Inc.

Position: Medical Office Assistant

Type: Full Time

Location: WELL Health – Centreview

Hourly Rate: $21.00 - $23.00 CAD per hour

Position Summary:

The Company is currently searching for a motivated team player to join the exciting, fast-growing company. You will be working in a team-based environment to support physicians in delivering excellent patient care. If you love helping people, this job is for you.

What you will be doing:

• Administrative duties - answer calls and greet patients in a helpful, respectful, and efficient manner, schedule appointments, manage referrals, result management and handle billing.
• Lab Duties - include collecting and preparing laboratory specimens or perform basic laboratory tests on the premises, dispose of contaminated supplies, and sterilize medical instruments.
• Patient Care duties – Coordinate patient care through the clinic: checking in, prepping, escorting to exam rooms, preparing exam or treatment rooms, answering questions, providing post-appointment service, monitoring the waiting room.
• General duties – To ensure to keep patient information confidential and secure at all times. Perform all other related clinical, administrative tasks or special tasks as required by clinic management.

You have:

• High school diploma or the equivalent
• A Team Player
• Strong verbal and written communication skills
• Attention to detail and ability to plan, organize, and prioritize work.
• Ability to work independently as well as with a team.
• Ability to analyze, problem-solve and take the initiative.
• Open and accountable.
• Ability to work varying shift patterns as needed by the clinic.
• Experience as an MOA or MOA programs certification is an asset.
• Experience with EMR system OSCAR also an asset.

The salary for this position falls within a defined range and will be determined based on several factors, including the candidate’s experience, qualifications, skills, and the needs of the organization. At WELL, we are committed to fair and equitable compensation and aim to provide a competitive salary that reflects the value and expertise of the successful candidate.

WELL, is committed to fostering a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and lived experience. We strive to create an environment where differences are valued and contribute to our collective success – this is the WELL Way.

This recruitment process uses automated tools, including artificial intelligence, to help review applications. Qualified human decision-makers review these results and make all final hiring decisions.

WELL has been independently certified as a Great Place to Work® by the Great Place to Work Institute® Canada. This recognition reflects our commitment to building a workplace culture rooted in trust, inclusivity, and employee well-being. It also aligns with our Healthy Place to Work pillar and the priorities outlined in our annualSustainability Impact Report .