Medical Office Administrator

Apollo Institute of Medicine Corportation; Vancouver; On-site; CAD 40,000 - 50,000; Full time

Job summary

The Apollo Institute of Medicine seeks a Medical Office Assistant to support physicians and enhance patient relationships in a new medical centre. The successful candidate will handle administrative tasks, ensure smooth operations, and contribute to a compassionate care environment. This role offers growth opportunities and a chance to learn from experienced clinicians.

Benefits

Competitive compensation package

Comprehensive benefits

Opportunities for continuing education

Growth-oriented career trajectory

Qualifications

• Minimum of High School Diploma required.
• Strong customer service skills with excellent phone manners.
• Eager learner with experience in health technology.

Responsibilities

• Answering calls and welcoming patients and visitors.
• Scheduling and confirming appointments and tests.
• Collecting payments and managing inquiries.

Skills

Customer service skills

Communication

Problem-solving

Education

High School Diploma

Tools

EMRs

Netcare

Connectcare

Job description

The Apollo Institute of Medicine is a new medical centre which aims to provide supportive and comprehensive care for neurology and medicine patients in the lower mainland and surrounding areas. We focus on a comprehensive and compassionate approach to our care with the patients we work with. Our team is seeking a Medical Office Assistant to join our team to assist in growing our administrative team – to provide support to our physician team and build long lasting relationships with our patients.

Medical Office Assistant Role :

• You’ll develop solutions to day-to-day challenges; you’ll learn to think on your feet.
• You’ll receive guidance but not heavy-handed micro-management from your administrative peers.
• You’ll be relied upon – and trusted – to support patients and providers with the administrative and clinical questions or tasks.
• You’ll grow as much as you want to grow – with on-the-job experience and the boatload of learning opportunities the physicians have to offer.
• You’ll love it!

Your Opportunity :

We have an exciting opportunity for Medical Office Assistants to join the Apollo Institute of Medicine in Vancouver! As part of our team, the MOA will be responsible for assisting physicians and clinicians in clinic with administrative and clerical tasks.

These include but are not limited to the following :

• Answering calls, as well as welcoming and assisting patients and visitors.
• Scheduling and confirming appointments, tests, treatments, and other procedures.
• Obtaining and updating patients' personal and health information.
• Creating and maintaining electronic health records.
• Preparing patients' files for consultation and evaluation.
• Managing inquiries and relaying messages about scheduling, referrals, and prescription refills.
• Verifying medical information, as well as mediating between patients and medical partners.
• Collecting payments from patients and following up on medical insurance claims as needed.
• Entering payment information into an electronic billing system.
• Maintaining an office supply inventory and replenishing stock in a timely manner.

Benefits :

• Growth oriented career trajectory with greater opportunities with seniority

Who you are :

• Minimum of High School Diploma required
• Strong customer service-based skills with excellent phone manners
• An eager learner who has experience with EMRs, Netcare, Connectcare and health technology but who more importantly brings an enthusiasm to acquire these skills.
• An excellent communicator who has a focus on utilizing both written and oral communication skills both with the team and patients.

Applying

Does this role sound like your next challenge? Are you ready to become an essential part of Apollo Medicine?

Please submit your resume and cover letter today.

To Applicants Applying :

The Apollo Institute of Medicine offers a competitive compensation package with comprehensive benefits, opportunities for continuing education and career growth, and an outstanding work environment.

Please ensure that your application consists of the following :

1. Cover letter that includes your motivation for applying and why you would be the ideal candidate.

a. Please include your compensation expectations.

b. In your letter, please state what you will bring to our team that will make you stand out from any other

applicant.

2. A copy of your up-to-date resume.

3. Copy of training / certification.

Please direct your complete application package to :

Company Description

The Apollo Institute of Medicine is a new medical centre which aims to provide supportive and comprehensive care for neurology and medicine patients in the lower mainland and surrounding areas. We focus on a comprehensive and compassionate approach to our care with the patients we work with. Our team is seeking a Medical Office Assistant to join our team to assist in growing our administrative team – to provide support to our physician team and build long lasting relationships with our patients.

Company Description

The Apollo Institute of Medicine is a new medical centre which aims to provide supportive and comprehensive care for neurology and medicine patients in the lower mainland and surrounding areas. We focus on a comprehensive and compassionate approach to our care with the patients we work with. Our team is seeking a Medical Office Assistant to join our team to assist in growing our administrative team – to provide support to our physician team and build long lasting relationships with our patients.

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