Marketing Operations Analyst

Connor, Clark & Lunn group; Toronto; On-site; CAD 59,000 - 72,000; Full time

Job summary

Connor, Clark & Lunn Financial Group Ltd. in Toronto, Ontario, invites applications for a Marketing Operations Analyst on a 12‑month contract.

The role provides operational and analytical support to the Marketing Team, focusing on reporting, data quality, process improvements, and marketing technology optimization to drive efficiency. The ideal candidate has 1–3 years in marketing operations or analytics, experience with Salesforce, Pardot, and Power BI, and strong communication skills.

Qualifications

• 1–3 years in marketing operations or analytics.
• Post-secondary education in Marketing, Business, or Data Analytics.
• Experience with Salesforce, Pardot, and Power BI preferred.
• Salesforce and Marketing Cloud certs are assets.
• Proficient in Microsoft 365 and AI-enabled tools.

Responsibilities

• Support data quality assurance and reporting by ensuring data accuracy and consistency.
• Prepare recurring and ad hoc reports linking marketing activities and sales pipeline.
• Troubleshoot platform, reporting, and data issues and maintain documentation.
• Present opportunities to streamline workflows and adopt marketing technologies.
• Support adoption of AI-enabled tools and assist in testing platform enhancements.

Skills

Marketing operations

Salesforce

Pardot

Power BI

AI tools

Data analysis

Communication

Education

Marketing degree

Business degree

Data Analytics degree

Tools

Salesforce

Pardot

Power BI

Power Automate

Microsoft 365

Job description

Marketing Operations Analyst - 12 Month Contract

Connor, Clark & Lunn Financial Group Ltd. · Toronto, Ontario, Canada

Connor, Clark & Lunn is looking to hire a Marketing Operations Analyst for a 12 month contract. The Marketing Operations Analyst provides operational and analytical support for the Marketing Team. This role assists with marketing reporting, technology administration, process improvements, project coordination, and marketing operations activities that improve efficiency and support business objectives.

TheAnalystis responsible forexecuting assigned initiatives,maintainingaccuratemarketing& salesdata, preparing reports, coordinating operational activities, andsupportingopportunities to improve processes. Working under the direction of the Manager, Marketing Operations, this role collaborates with Marketing, Sales, Information Systems, and other business partners to support the successful execution of marketing initiatives.

What YouWill Do:

Support data quality assurance and reporting by ensuring the accuracy, integrity, and consistency of marketing and CRM data through routine audits, validation, and cleanup activities.Identifydata quality issues and recommend improvements that enhance reporting, system effectiveness, and operational efficiency.

Prepare recurring and ad hoc reports that connect marketing activities, salespipeline, and business development outcomes,providingactionable insights to support decision-making.

Troubleshoot platform, reporting, and data issues, escalating complex issues as required, while maintaining documentation, templates, and standard operating procedures.

Present opportunities to streamline workflows, improve operational efficiency, and reduce manual processes by supporting the evaluation, implementation, and optimization of marketing technologies, automation tools, and reporting processes.

Support the adoption of AI-enabled tools and automation technologies to improve reporting, workflow efficiency, content management, and administrative processes. Participate in testing new AI capabilities and system enhancements, including user acceptance testing for new platforms and process improvements.

Document and maintain marketing processes, AI-enabled workflows, and best practices to promote consistency, knowledge sharing, and the effective adoption of new technologies across the Marketing team.

What You Bring

• 1-3 years of experience in marketing operations, marketing analytics, business analysis, sales operations, ora related field.
• Post-secondaryeducation in Marketing, Business, Data Analytics, ora relateddiscipline.
• Experience working with Salesforce,Account Engagement (Pardot)andPowerBIto supportmarketingautomation, email marketingcampaigns, reporting, data management, and lead tracking.
• Salesforce Certified Business Analyst&Salesforce Certified Marketing Cloud Account Engagement Specialistis consideredan asset.
• Proficiencywith Microsoft 365 applications.
• Experience using Power Automate, Microsoft Copilot, ChatGPT, or other AI-enabled productivity tools is considered an asset.
• Strong written and verbal communication skills, with the ability to communicate effectively and professionally with senior leaders and internal stakeholders across the organization.
• Strong analytical and problem-solving skills witha high levelof attention to detail.
• Excellent organizationalandtime managementwith the ability to manage multiple priorities in a collaborative, fast-paced environment.
• Working knowledge of WordPress, Google Analytics, HTML, and WordPress is considered an asset.
• Experience within the financial services or professional services industry is considered an asset.

The starting salary for this position is $65,000. The starting salary provided reflects the base salary for this position as required by legislation. In addition, there is an annual performance bonus which contributes to the total compensation of this position. Further questions may be directed to the HR team during the interview process.