Marketing Associate

The Travel Agent Next Door; Toronto; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

The Travel Agent Next Door is seeking a Marketing Associate to join our team in a hybrid Toronto office. You will coordinate across social media, digital, email, web, and partner marketing, delivering integrated campaigns with a hands-on approach and strong design skills.

The ideal candidate brings at least 2 years in marketing, a business or marketing degree, travel industry exposure, and proficiency with Canva, Excel, PowerPoint, Word, plus Google Analytics.

Qualifications

• Minimum 2 years experience in a Marketing Associate level role.
• Diploma or degree in business or marketing.
• Travel industry experience is a plus; solid understanding of travel suppliers and consumer trends.
• Proven digital marketing, communications, newsletters, copywriting, and brand management experience across B2B/B2C.

Responsibilities

• Support planning and execution of integrated marketing campaigns across digital, social, email and web channels.
• Assist in developing marketing strategies aligned with business and sales goals.
• Contribute to content planning, calendars, and cross-channel initiatives.
• Create and execute consumer email campaigns supporting marketing and sales objectives.
• Manage social media: content creation, scheduling and posting.
• Monitor engagement and respond to customer inquiries in a timely manner.

Skills

Social media strategy

Copywriting

Brand management

Digital marketing

Analytics

Project management

Education

Diploma or degree in business or marketing

Tools

Canva

Google Analytics

Excel

PowerPoint

Word

Job description

The Travel Agent Next Door is Canada’s largest host agency supporting the retail travel industry, specializing in the home-based travel agent, medium to small size agencies, and agencies that would like to start their own home-based business. The Travel Agent Next Door provides support to agents including marketing, websites, social media, and access to a broad range of programs and tools. The company has its head office in downtown Toronto with over 1,800 home-based agents across Canada.

About the Role

We are currently seeking a Marketing Associate to join our team. This role is ideal for a well-rounded marketer with strong social media expertise, hands‑on experience across multiple marketing channels, and a solid understanding of the travel industry.

The ideal candidate is a creative, organized, and proactive self-starter who brings a passion for travel, exceptional communication and design skills, and the ability to execute across a wide range of marketing functions. This role requires someone who can balance both strategic thinking and hands‑on execution in a fast-paced environment.

This individual will play a key role in supporting and delivering integrated marketing initiatives across social media, digital, email, web, and partner marketing, acting as a true marketing generalist.

They must be able to meet deadlines, manage multiple priorities, demonstrate strong attention to detail, and maintain a friendly and professional communication style, both written and verbal.

Role Responsibilities

• Support the planning and execution of integrated marketing campaigns across digital, social, email, and web channels
• Assist in developing and implementing marketing strategies that align with business and sales objectives
• Contribute to content planning, campaign calendars, and cross-channel marketing initiatives
• Create and execute consumer-facing email campaigns that support marketing and sales goals
• Social media management to create, schedule, and publish engaging content aligned with brand voice and campaign goals
• Monitor and respond to customer engagement, comments, and inquiries in a timely manner
• Track, analyse, and report on social media performance, optimizing for growth and engagement
• Stay current with trends, tools, and platform updates to continuously evolve social strategy
• Manage website content, including daily monitoring, updates, and optimisation
• Ensure content accuracy, consistency, and alignment with brand standards
• Develop newsletters, social media toolkits, and marketing resources for travel agent partners
• Deliver training webinars and provide ongoing support for partner marketing needs
• Help travel agent partners enhance their own social media and digital presence
• Drive supplier growth though marketing channels while maintain their brand consistency
• Maintain a strong visual identity and ensure brand consistency across all channels
• Provide regular updates, reporting, and insights to the Director of Marketing

Qualifications

• Minimum 2 years experience in a Marketing Associate level role
• Diploma or degree in business or marketing
• Travel industry experience, with a solid understanding of travel suppliers, and consumer travel trends.
• Proven experience in digital marketing, communications, newsletters, copywriting, and/or brand management across B2B and B2C segments.
• Strong knowledge of the social media landscape, including platform-specific strategies, content creation (advanced), analytics, and metrics-driven reporting.
• Advanced technology skills: Excel, PowerPoint, Word, Canva, and the ability to learn new tools quickly.
• Intermediate skills in Google analytics and interpreting data
• Ability to manage multiple brands and projects simultaneously, balancing deadlines and priorities.
• Experience delivering training webinars, presentations, or digital learning sessions.
• Exceptional written and verbal communication skills, plus a friendly and engaging telephone manner.
• Eagerness to learn, expand skillsets, and take on new responsibilities as the business evolves.
• Website management experience is considered an asset.

If you are passionate about your work, enjoy taking ownership of your projects, and thrive in a collaborative, team-oriented environment, we would love to hear from you!

This is a hybrid position based in Toronto, ON requiring work in office as required.