Market Operations Leader: Growth, Guest Experience & Profit

McDonald's; Calgary; On-site; CAD 91,000 - 130,000; Full time

Job summary

McDonald's Canada is seeking a Manager of McOpCo Operations to lead a team of Operations Consultants across the Alberta market. The role focuses on guest growth, sales, profitability and delivering exceptional guest experiences through strong leadership and cross-functional collaboration.

You will own the market's business plan, manage P&L, and drive continuous improvement in operations, guest satisfaction, and compliance with brand standards across restaurants.

Qualifications

• Minimum 5–7+ years of McDonalds or QSR operations experience.
• Proven multi-unit or field leadership with strong business and financial skills.
• Strong consultative, stakeholder engagement, and communication abilities.

Responsibilities

• Lead a team of McOpCo Operations Consultants across the market.
• Drive guest count growth, sales, profitability, and guest experiences.
• Partner with HR, Finance, Development and Marketing on plans.
• Own the market's business and profit plan with P&L responsibilities.
• Ensure compliance with brand standards and operating procedures.

Skills

Multi-unit leadership

Operations experience

Financial acumen

Customer focus

Job description

McDonald's Canada is seeking a Manager of McOpCo Operations to lead a team of Operations Consultants across the Alberta market. The role focuses on guest growth, sales, profitability and delivering exceptional guest experiences through strong leadership and cross-functional collaboration.

You will own the market's business plan, manage P&L, and drive continuous improvement in operations, guest satisfaction, and compliance with brand standards across restaurants.