Restaurant Operations Lead - Staffing, Service & Growth

McDonald's; Canada; On-site; CAD 55,000 - 75,000; Full time

Job summary

McDonald's is seeking a capable restaurant manager to oversee daily operations at our Canadian location. The role emphasizes planning, staffing, budgeting, and ensuring health and safety standards are met.

You will recruit staff, set work schedules, and implement service procedures to deliver excellent customer experience. The ideal candidate has a college-level credential and 1–2 years of experience, with strong leadership and operational planning skills to drive performance in a high-volume

Qualifications

• Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year.
• Experience: 1 year to less than 2 years.
• On-site requirement: Work must be completed at the physical location.

Responsibilities

• Monitor revenues to determine labour cost
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Address customers' complaints or concerns
• Provide customer service

Education

College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Job description

McDonald's is seeking a capable restaurant manager to oversee daily operations at our Canadian location. The role emphasizes planning, staffing, budgeting, and ensuring health and safety standards are met.

You will recruit staff, set work schedules, and implement service procedures to deliver excellent customer experience. The ideal candidate has a college-level credential and 1–2 years of experience, with strong leadership and operational planning skills to drive performance in a high-volume