Growth-Driven Shift Supervisor | Lead Teams & Sales

McDonald's Canada; Peace River; On-site; CAD 39,000 - 52,000; Full time

Benefits offered by this job

Education & development

Discounts & incentives

Safe workplace

Job summary

McDonald’s Canada is seeking a detail-oriented and experienced Shift Manager to oversee daily operations across our restaurants. You will support General Managers and Assistant Managers, drive customer service excellence, and ensure safety and quality standards are met while promoting profitability and staff development.

As a supervisor, you will lead teams, coach for performance, and align with brand initiatives.

Qualifications

• Current or previous experience in a Supervisory Position in a quick service environment.
• Demonstrated a consistent record of achieving and exceeding operations standards.
• Demonstration of People first approach to achieve results.

Responsibilities

• Grow sustainable restaurant sales and guest counts and profitably to meet and exceed targets.
• Identify restaurant capacity constraints, guest count and sales growth opportunities and be able to develop and execute an operationally sound mitigation and growth plan.
• Coach General Managers, Restaurant Managers and Assistant Managers to adopt capacity and sales building mindsets as well as provide ongoing education on areas of restaurant profitability.
• Lead successful deployments and ongoing execution of national and local sales building initiatives to drive sales and Brand Leadership.
• Ensure all restaurants meet and exceed McDonald’s high standards of Quality, Service and Cleanliness and including Food Safety standards.
• Ensure management and crew at all levels are being developed and that individual performance plans and reviews schedules are in place.
• Lead recruiting, selecting, and on-boarding as well as retention practices of managers and crew to ensure high quality talent is in place across all restaurants.
• Engage the local community to further develop community support initiatives where possible.

Skills

Supervisory experience

Customer service

Management skills

Attention to detail

Reliability

Job description

McDonald’s Canada is seeking a detail-oriented and experienced Shift Manager to oversee daily operations across our restaurants. You will support General Managers and Assistant Managers, drive customer service excellence, and ensure safety and quality standards are met while promoting profitability and staff development.

As a supervisor, you will lead teams, coach for performance, and align with brand initiatives.