Marine Service Writer / Parts Counter Representative

Sea-Sport Outboard Marina Ltd; Prince Rupert; On-site; CAD 30,000 - 62,000; Full time

Benefits offered by this job

Medical benefits

Employee pricing

Savings plan

Job summary

Sea-Sport Outboard Marina Ltd. in Prince Rupert, BC is hiring a Marine Service Writer / Parts Counter Representative. You will be the primary contact between customers and service technicians, greeting clients, recording service needs, and handling work orders and billing.

The role emphasizes strong communication, organization, and the ability to multitask in a fast-paced shop. Marine industry interest is an asset, with a competitive compensation package and potential benefits.

Qualifications

• Experience in customer service is preferred.
• Ability to multitask in a fast-paced shop environment.
• Strong communication and organizational skills required.
• Basic computer and invoicing skills.
• Positive, team-oriented attitude about work.

Responsibilities

• Greet customers at the service counter and assist them.
• Record service needs accurately and create work orders.
• Manage and track service work orders and billing.
• Communicate job details to mechanics and shop staff.
• Answer phones and respond to inquiries in a professional manner.
• Schedule service work and provide updates to customers.
• Prepare invoices and process billing for services and parts.
• Coordinate parts orders and maintain organized documentation.
• Support efficient shop workflow and vanquish bottlenecks.

Skills

Customer service

Multitasking

Communication

Organizational skills

Invoicing

Team player

Interest in marine industry

Job description

Marine Service Writer / Parts Counter Representative

Are you looking to build a hands-on career in a supportive, team-oriented environment? Sea-Sport Outboard Marina Ltd., a trusted marine and industrial service provider in Northwestern B.C., is growing, and we’re excited to welcome a motivated individual to our team!

Join Our Team at Sea-Sport Outboard Marina Ltd.

Are you looking to build a hands-on career in a supportive, team-oriented environment? Sea-Sport Outboard Marina Ltd., a trusted marine and industrial service provider in Northwestern B.C., is growing, and we’re excited to welcome a motivated individual to our team!

Compensation

$22.00–$45.00 per hour

Why You’ll Love Working With Us

At Sea-Sport Outboard Marina Ltd., we value dedication, teamwork, and a positive attitude. You’ll gain practical skills, receive on-the-job training, and work with a team that takes pride in delivering quality service to our community.

Position Overview

We are seeking an organized Service Writer to act as the primary contact between our customers and our service technicians. In this role, you will greet clients, record their service needs, manage work orders, and handle final billing. The ideal employee thrives in a fast-paced environment and has excellent communication skills.

Key Responsibilities

• Welcome customers and assist them at the service counter
• Listen to customer concerns and accurately record service requests
• Create and manage work orders
• Communicate job details to mechanics and shop staff
• Answer phones and respond to inquiries
• Schedule service work and provide updates
• Prepare invoices and process billing
• Coordinate parts orders
• Maintain organized documentation
• Support an efficient shop workflow

Skills & Qualifications

• Good communication and organizational abilities
• Comfortable answering phones and assisting customers
• Ability to multitask in a busy shop
• Basic computer and invoicing skills
• Positive, team-oriented attitude
• Interest in the marine industry is an asset
• Experience in marine or automotive environments is helpful but not required

Why This Role Matters

You’ll play a key role in helping us serve the marine and industrial needs of Prince Rupert and the surrounding area. Your work will directly support our customers and contribute to the high standards our company is known for.

We offer a very competitive compensation package such as medical benefits, employee pricing, saving plan, to name a few.

Sea-Sport Outboard Marina Ltd.
295 1st Avenue East, Prince Rupert, B.C. V8J 1A7

Sea Sport Outboard Marina & Clothing in Prince Rupert is your one stop marine shop plus!