Retail Associate / Office Administrator

Pitch Management; Brechin; On-site; CAD 42,000 - 60,000; Full time

Benefits offered by this job

Full-time employment

Competitive compensation

Beautiful waterfront work environment

Diverse responsibilities

Supportive team culture

Opportunities for growth and promotion

Employee discounts

Job summary

Grand Harbour Marina is seeking a motivated Associate & Office Administrator to join our waterfront team in Brechin, ON. The role blends office tasks, retail duties, and guest services to support marina operations.

The candidate should be organized, customer-focused, and proactive, with strong computer skills (Word, Excel, Outlook) and an ability to handle multiple tasks in a busy environment. Full-time, year-round position with opportunities for growth.

Qualifications

• Outstanding customer service and communication skills.
• Strong organizational and time-management abilities.
• Experience with cash handling and point-of-sale systems.

Responsibilities

• Take the lead in managing inventory for the Harbour Market and office supplies.
• Coordinate staff schedules, including opening and closing shifts.
• Provide administrative support to the marina office team.
• Welcome members, guests, and transient boaters with exceptional customer service.
• Answer phones, respond to emails, and assist customers in person.
• Process retail sales and operate the point-of-sale system.
• Complete daily cash balancing and reconciliations.
• Maintain accurate records, filing systems, and administrative documentation.
• Prepare correspondence, spreadsheets, reports, and other office documents using Microsoft Word and Excel.
• Assist with member registrations, reservations, and general office operations.
• Help merchandise and maintain a clean, organized Harbour Market.
• Support special events and promotional activities throughout the marina.

Skills

Customer service

Organization

Communication

MS Office

Cash handling

POS systems

Tools

Microsoft Word

Excel

Outlook

Job description

NOW HIRING

Retail Associate / Office Administrator

Grand Harbour Marina

150 Laguna Parkway, Brechin, ON L0K 1B0

Join Our Team on the Waterfront!

Grand Harbour Marina is looking for a motivated, organized, and customer-focused Associate & Office Administrator to become an integral part of our marina operations team.

This is a dynamic role that combines office administration, retail operations, customer service, and team coordination. If you're someone who enjoys taking ownership, thrives in a fast-paced environment, and loves working with people, we'd love to meet you.

Primary Responsibilities

As our Associate & Office Administrator, you will:

• Take the lead in managing inventory for the Harbour Market and office supplies
• Coordinate staff schedules, including opening and closing shifts
• Provide administrative support to the marina office team
• Welcome members, guests, and transient boaters with exceptional customer service
• Answer phones, respond to emails, and assist customers in person
• Process retail sales and operate the point-of-sale system
• Complete daily cash balancing and reconciliations
• Maintain accurate records, filing systems, and administrative documentation
• Prepare correspondence, spreadsheets, reports, and other office documents using Microsoft Word and Excel
• Assist with member registrations, reservations, and general office operations
• Help merchandise and maintain a clean, organized, and well-stocked Harbour Market
• Support special events and promotional activities throughout the marina

Teamwork is Essential

Grand Harbour Marina is a team-focused workplace where everyone pitches in to deliver an exceptional experience for our members and guests.

From time to time, additional assistance may be required in other departments, including:

• General cleaning and housekeeping
• Fuel dock operations
• Dockhand assistance
• Pool operations and guest services
• Special events and marina activities

We're looking for someone who enjoys variety and is always willing to lend a hand wherever needed.

Qualifications

The ideal candidate will have:

• Outstanding customer service and communication skills
• Strong organizational and time-management abilities
• Excellent attention to detailA positive, friendly, and professional attitudeAbility to work independently and take initiativeStrong computer skills, including Microsoft Word, Excel, Outlook, and general office softwareExperience with cash handling and point-of-sale systemsAbility to prioritize multiple tasks in a fast-paced environmentPrevious experience in retail, hospitality, customer service, or office administration is preferred

  What We Offer

  • Full-time, year-round employment
  • Competitive compensation
  • Beautiful waterfront work environment
  • Diverse and engaging responsibilities
  • Supportive team culture
  • Opportunities for growth and advancement
  • Employee discounts

  If you're dependable, energetic, organized, and passionate about providing exceptional customer experiences, we'd love to hear from you!