Managing Director, Business Excellence and Strategy

Charles Schwab Corporation; Markham; On-site; CAD 120,000 - 180,000; Full time

Job summary

An established industry player is seeking a Managing Director for Business Excellence & Strategy in Asset Management. This pivotal role involves defining and executing strategic objectives, managing operations across various teams, and ensuring compliance with regulations. The ideal candidate will have extensive experience in business management within asset management, demonstrating strong leadership and problem-solving skills. This position offers the opportunity to collaborate with senior leaders and drive innovative strategies in a dynamic environment, making a significant impact on the company's growth and client satisfaction.

Qualifications

• 10+ years in business and operational management within asset management.
• Proven record of leading strategic projects across functions.

Responsibilities

• Define and communicate strategic objectives for SAM business.
• Manage business activities to ensure projects stay on track.

Skills

Business Management

Operational Management

Strategic Planning

Problem-Solving

Risk Management

Compliance Management

Leadership

Communication Skills

Analytical Skills

Education

Undergraduate Degree

Advanced Degree

Job description

Your Opportunity

MD, Business Excellence & Strategy_Schwab Asset Management

Reporting to the President & CEO of Schwab Asset Management, the Managing Director will lead efforts to define, manage, and execute our strategic vision and goals on behalf of our clients. The MD and their team will support senior leaders in this effort while ensuring efficient operations across investment, product, and sales teams, in coordination with finance, technology, marketing, legal, and compliance. This role is part of the senior leadership team for SAM and oversees ETFs, Mutual Funds, and SMA strategies, with leadership responsibilities.

The role can be based in San Francisco, CA, Denver, CO, or Dallas, TX.

Key Outcomes:

• Define and communicate strategic objectives for each SAM business and support their execution.
• Coordinate with internal partners in investment risk, policies, controls, legal, and compliance to meet obligations to the Board and Regulators.
• Develop and implement innovative ideas for products and strategies.
• Manage business activities to ensure projects and delivery stay on track, meeting regulatory, compliance, and risk obligations.
• Represent and support SAM senior leaders with key business partners, including investment risk, legal, compliance, and internal audit, coordinating across Schwab.
• Work with senior leaders to synchronize work, capacity planning, goals, priorities, and dependencies.
• Evaluate strategic opportunities and propose recommendations to senior leadership.
• Implement strategic plans, advising impacted teams on changes like client onboarding, fund launches, and product initiatives.
• Coordinate with SAM Technology on systems support and strategic vision.
• Develop and execute detailed project plans with specific tasks, responsibilities, and involved sites.
• Research issues, gather data, manage workflow, and prepare reports for the CEO.
• Represent SAM with other Managing Directors and departments like Digital Services, Schwab Bank, SPC, legal, compliance, finance, and corporate strategy.
• Collaborate with the CEO to explore new business opportunities and growth areas.
• Implement strategies to maintain workforce resilience, productivity, and company culture in a hybrid work environment.
• Anticipate changes in financial innovation, technology, and regulation, developing proactive plans.

What you have

Required Experience:

• 10+ years in business and operational management within asset management, especially during periods of transformation and complexity.
• Proven record of leading strategic projects across functions and enterprises.
• Strong planning, execution, and problem-solving skills in multi-asset, multi-product firms.
• Experience managing critical processes related to investment, product, and sales, including risk, compliance, and operational issues.
• Understanding of workflows and systems across business areas; hands-on with risk, finance, operations, technology, legal, and compliance teams.
• Undergraduate degree required; advanced degree preferred.

Preferred Experience:

• Ability to build relationships and collaborate across organizational levels, motivating teams and contributing to initiatives.
• Purpose-driven leadership with confidence and decisiveness, even in ambiguity.
• Excellent communication and presentation skills, capable of conveying complex messages effectively.
• Strong leadership skills to enable and develop high-performing teams.
• Effective relationship builder across functions and levels.
• Analytical and creative problem-solving skills.
• Experience managing business risk with scenario planning and mitigation strategies.
• Preference for CFA designation.