Manager, User Experience Research

TRSS; Toronto; Hybrid; CAD 160,000 - 218,000; Full time

Job summary

A leading organization in Legal and Information Services seeks a User Experience Leader to manage a team and drive UX strategies. The role emphasizes human-centered design and offers a salary up to $217,100, a hybrid work model, and comprehensive benefits promoting work-life balance. You'll play a crucial part in shaping product vision and fostering innovation within a supportive environment.

Benefits

Comprehensive benefits including flexible vacation

Mental health days

Wellness resources

Opportunity for career advancement

Flexible hybrid work model

Qualifications

• 8+ years of relevant work experience in User Experience or product research and development.
• 3+ years of experience managing research teams.
• Strong expertise in qualitative and quantitative research methods.

Responsibilities

• Partner with various teams to execute UX and product strategies.
• Manage and develop a team of researchers for high performance.
• Guide research processes from early discovery through launch.

Skills

Qualitative research methods

Quantitative research methods

Communication

Analytical skills

Education

BA/BS in Computer Science, Human-Computer Interaction, Psychology, or related field

Job description

Employer Industry: Legal and Information Services

Why Consider this Job Opportunity:
- Salary up to $217,100
- Opportunity for career advancement and growth within the organization
- Flexible hybrid work model with 2-3 days a week in the office
- Comprehensive benefits including flexible vacation, mental health days, and wellness resources
- Supportive workplace policies promoting work-life balance and personal responsibilities
- Chance to make a positive impact in your community through social impact initiatives

What to Expect (Job Responsibilities):
- Partner with various teams across the organization to execute UX and product strategies
- Manage and develop a team of researchers to foster high performance and innovation
- Guide research processes from early discovery through launch, utilizing human-centered design methodologies
- Ensure project prioritization and resource allocation align with team members’ skills and career ambitions
- Lead the team through ambiguous situations, utilizing strong influence skills

What is Required (Qualifications):
- BA/BS in Computer Science, Human-Computer Interaction, Psychology, or related field
- 8+ years of relevant work experience in User Experience or product research and development
- 3+ years of experience managing research teams
- Strong expertise in qualitative and quantitative research methods
- Excellent communication and analytical skills to convey complex research concepts

How to Stand Out (Preferred Qualifications):
- Experience in eCommerce and information architecture
- Mastery of human-centered design processes with measurable results
- Passion for continuous learning and staying updated on industry practices and trends

#LegalServices #UserExperience #CareerGrowth #FlexibleWork #SocialImpact

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.