Manager, Software Engineering -UX Foundations

Jobber; Canada; Remote; CAD 169,000 - 229,000; Full time

Job summary

An innovative company is seeking a Manager of Software Engineering to lead the UX Foundations team. This role is pivotal in shaping the user experience across web and mobile platforms, focusing on simplicity and consistency. You'll mentor a talented team, drive architectural decisions, and collaborate closely with designers and product leaders. Join a forward-thinking organization dedicated to empowering small businesses with technology, where your contributions will directly impact user satisfaction and operational excellence. This is a unique opportunity to grow professionally in a supportive environment that values transparency and inclusivity.

Benefits

Equity Rewards

Health and Wellness Stipends

Retirement Savings Matching

Extended Health Package

Career Coaching

Flexible Vacation Policy

Parental Leave Top-ups

Qualifications

• Experience leading engineering teams to deliver high-quality frontend solutions.
• Strong knowledge of React/React Native and component architecture.
• Ability to manage competing priorities and allocate resources effectively.

Responsibilities

• Lead a team of engineers while delivering impactful UX improvements.
• Guide architectural decisions and collaborate with design and product teams.
• Champion consistent user experiences and clear obstacles to productivity.

Skills

Frontend Development

React

React Native

Component Architecture

Design Systems

Mentorship

Project Management

Education

Bachelor's Degree in Computer Science

Master's Degree in Software Engineering

Tools

Typescript

Ruby on Rails

PostgreSQL

GraphQL

Job description

Manager, Software Engineering -UX Foundations

Remote in Canada

Are you as passionate about creating modern, scalable user experiences as you are about developing engineering talent? Then Jobber might be the place for you! We're looking for a Manager, Software Engineering to lead our UX Foundations team, responsible for creating the structure and framework of Jobber's user experience across web and mobile platforms.

Then Jobber might be the place for you! We’re looking for a Manager, Software Engineering to be part of our Foundations group, managing the UX Foundations team.

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!

Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50, Enterprise Fast 15, and Technology Fast 500 lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers .

We help employees grow professionally; we have a ton of onboarding resources, tutorials, hackathons and buddies to support learnings and provide opportunities to innovate. We have a range of experience levels on teams which allows for mentor/mentee opportunities. Leaders at Jobber work with empathy and support employees to build healthy work-life harmony. Bring your dedication and passion to this job to fulfill your goals.

The Team:

The UX Foundations team has evolved to focus on creating and maintaining a modern, scalable & consistent user experience for our Service Providers. Our mission is to make Jobber’s User Experience "Stupid Easy" by focusing on simplicity, consistency, and discoverability.

Our team operates across three key areas:

• Design System (Atlantis): We maintain Jobber's component library for web and mobile platforms
• Adoption Success: We support feature teams in implementing UX patterns and components
• Horizontal Surfaces: We create the "frame" that unifies Jobber, including navigation and global UI elements

The Role:

You'll lead a talented team of engineers ranging from Intermediate to Staff-level, supporting their growth while delivering impact across our three focus areas. You'll guide architectural decisions, collaborate with designers and product leaders, and balance operational maintenance with strategic initiatives.

Reporting to a Senior Manager of Software Engineering, the Manager of Software Engineering will lead and support their team members in developing their skills and advancing their careers—all while contributing to our mission of empowering small businesses. You'll also play a key role in shaping the technical direction of our platform, ensuring it remains reliable and high-performing as we scale Jobber.

The Manager, Software Engineering will:

• Balance team development with technical leadership. You're passionate about growing engineering talent while collaboratively building exceptional user experiences.
• Prioritize maintenance alongside innovation. Make smart decisions about allocating resources between fixing bugs, supporting other teams, and developing new components and patterns.
• Lead effective cross-team partnerships. Connect with engineering, design, and product teams to ensure coordinated delivery of UX improvements across Jobber.
• Champion consistent user experiences. Work with product teams to implement design system patterns and components that create a cohesive experience for our customers.
• Clear obstacles to productivity. Create an environment where your team can work efficiently by addressing process issues, technical limitations, and organizational barriers.

To be successful, you should have:

• A track record of successfully leading engineering teams to deliver high-quality frontend solutions.
• Technical expertise in component architecture and design systems, with strong knowledge of React/React Native or similar frameworks.
• Experience building consistent user experiences across web and mobile platforms.
• Proven ability to manage competing priorities and allocate team resources effectively.
• Demonstrated success in shipping projects on time, even when requirements or technologies change.
• Effective communication and mentorship skills to support your team's growth and success.

Highly desired, but not a dealbreaker:

• Previous experience with our development stack: React, React Native, Typescript, Ruby on Rails, PostgreSQL, and GraphQL.
• Experience with building and maintaining design systems at scale.
• Knowledge of accessibility standards (WCAG) and implementation practices.
• Experience designing or implementing app-wide navigation systems and organizing content hierarchies in complex applications.

Compensation:

At Jobber, we also believe that compensation should be transparent, fair, and supportive of your experience and growth. This role has a minimum annual salary of $169,200 CAD, a midpoint of $199,100 CAD, and a maximum salary of $228,900 CAD, designed to reflect the progression from learning the ropes to truly excelling.

We design our compensation to reflect each new hire's skills, experience, and the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth.

Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development.

We believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process!

What you can expect from Jobber:

• A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, retirement savings plan matching, and stock options.
• A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
• Support for all your breaks: from vacation to rest and recharge, your birthday off to celebrate, health days to support your physical and mental health, and parental leave top-ups to support your growing family.
• A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
• To work with a group of people who are humble, supportive, and give a sh*t about our customers.

We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.

A bit more about us:

Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!

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