Manager, Solution Engineering Operations

Prophix; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

Join a leading company in financial performance management as a Manager of Solution Engineering Operations. You will lead the strategy and improvement of the global demo infrastructure, mentor a talented team, and work cross-departmentally to enhance the Prophix Performance Platform. This role demands strong leadership and problem-solving skills, along with a solid background in finance and technology.

Benefits

Highly competitive compensation

Vacation and benefits packages

Charitable and sports clubs

Paid volunteer opportunities

Qualifications

• 5+ years of experience in Presales, Consulting or similar technical role.
• Demonstrated experience designing re-usable processes & solutions.
• Academic or practical knowledge of Accounting and/or Financial concepts.

Responsibilities

• Manage and improve the pre-sales global infrastructure.
• Lead a team of Solutions Consultants, providing feedback and coaching.
• Formulate and monitor inter-connected projects within the Solution Engineering department.

Skills

Leadership

Problem Solving

Interpersonal Skills

Organizational Skills

Communication

Education

Post-Secondary Diploma or Degree in a related field

Tools

Excel

Job description

Manager, Solution Engineering Operations

Join to apply for the Manager, Solution Engineering Operations role at Prophix

Prophix is a fast-growing global leader in financial performance management. Ambitious finance teams use Prophix One, our Financial Performance Platform, to improve the speed and accuracy of their decision-making with a harmonized user experience, stepping confidently into the next generation of finance.

Headquartered in Etobicoke, Ontario with offices in 16 cities, we work with a global network of partners across North America, South America, the UK, Europe, and Asia to serve thousands of finance leaders across nearly one hundred countries. Learn more about our offices here.

As the Manager of Solution Engineering Operations, you will be curious, open, driven & entrepreneurial. You will lead the vision, strategy, and continuous improvement of Prophix’s global demo infrastructure while empowering the Solution Engineering team to deliver seamless, high-impact presentations that support sales success.

You will work cross-departmentally to identify new areas of opportunity to apply the Prophix Performance Platform, coordinate the configuration of our solution to meet the requirements within those opportunities and ultimately enable the broader Solution Engineering team to gather requirements related to our solutions and present and position the value.

You will help build and scale a diverse team of talented early-career Solution Consultants looking to progress their careers within the Solution Engineering function at Prophix. In addition, you will identify, organize and coordinate programs for the Solution Engineering department and provide strategic guidance to your team members.

This is a demanding role that requires strong leadership, organizational, interpersonal, and problem-solving skills.

What You Will Do

• Manage and improve the pre-sales global infrastructure to ensure all prospect-facing field resources have consistent access to the latest & greatest offerings and assets that can be leveraged in prospect/customer facing situations
• Lead a team of Solutions Consultants, ensuring optimal performance by providing feedback, coaching, and guidance with their personal career plan.
• Formulate, organize, and monitor inter-connected projects within the Solution Engineering department - including identifying, rolling out and enabling team members on new solutions / applications and how they are applied to various use cases
• Maintain close working relationships with leadership in Cloud Operations, Product Management, Sales & Marketing to support and coordinate new applications and/or existing application releases
• Keep up with industry trends and best practices including new technologies at Prophix. Provide strategic feedback to stakeholders and extended team on technology & competitive trends.
• Support ongoing team growth and development, including participating in recruiting, hiring, training, and mentoring new team members
• Mentor new hires on their journey to becoming prospect facing Solution Engineers - including enabling and certifying team members on various solution offerings with a focus on the business benefits our solutions provide
• Other duties as assigned

What You Will Bring

To succeed in this role, you will need a combination of experience, technology skills, personal qualities, and education.

Required Qualifications

• Successful completion of a Post-Secondary Diploma or Degree in a related field (e.g., Accounting, Mathematics, Engineering, Computer Science, Engineering Business, etc.)
• 5+ years of experience in Presales, Consulting and/or similar technical role within SaaS organizations, with management experience being an asset
• Demonstrated experience designing re-usable processes & solutions (e.g., Excel models, automation scripts, ETL processes, business workflows, etc.)
• Academic or practical knowledge of Accounting and/or Financial concepts (e.g., planning, budgeting, forecasting, consolidations, and reporting) is preferred
• Previous experience with BI tools, EPM / CPM solutions and/or data warehousing is an asset
• Demonstrable results in mentoring and guiding individuals to success
• In-depth knowledge of Excel is a plus.
• Must be legally entitled to work in the country where the role is located. Must be able to travel to the United States, Canada and/or internationally, and have a valid passport.

Preferred Qualifications

• Creative, problem solver and possess a team-player mindset
• Hold yourself to a high level of accountability
• Able to clearly articulate concepts and business benefits to technical and non-technical audiences
• Gather and understand business requirements, current challenges and propose solutions
• Natural presenter with great interpersonal skills and comfortable in the spotlight
• You have a thirst for knowledge and enjoy researching and uncovering solutions to problems
• Excellent oral and written communication
• Ability to mentor and coach new team members

A solid foundation - and a bright future

Prophix has been a pioneer in finance technology for 35 years and counting. And to further our mission and vision, we’re proud to work with our investors, Hg Capital, to grow our business and expand our market share.

Community, culture, and purpose

Phixers (the extraordinary team at Prophix) pursue excellence by creating wins for all, driving continuous innovation, and building purposeful solutions for our customers and partners.

We reward hard work, but we also know that life outside of work is vital. That’s why we provide highly competitive compensation, vacation, and benefits packages, and encourage you to get involved in our many charitable, sports, or knowledge clubs and seasonal celebrations.

Through our Corporate Social Responsibility (CSR) program, we aim to create a lasting impact on the global community with meaningful programs and initiatives. Participate in fundraising activities and get paid to volunteer for causes that matter to you. Our CSR committee also collaborates with local and international charities to donate $50,000 to deserving projects each quarter we meet our profit goals.

Learn more about us on our Careers Page !

Apply now!

Prophix promotes a diverse, inclusive, and accessible workplace. If you feel like you are a great fit for this role, please apply. While we can’t guarantee an interview, we will consider the full breadth of your experience and background.

At Prophix, we are committed to creating a working environment that is barrier-free. Please advise our Recruitment team if you require reasonable accommodation during the interview and assessment process, and we will work with you to meet your needs.