manager, restaurant

Tulum Mexican Restaurant; Toronto; On-site; CAD 50,000; Full time

Job summary

A prestigious Mexican cuisine restaurant in downtown Toronto is seeking a Restaurant Manager. The ideal candidate will have extensive experience managing both front and back-of-house teams, ensuring exceptional customer service. Responsibilities include overseeing daily operations, staff management, and financial performance, with a focus on maintaining high standards in a fast-paced environment.

Qualifications

• 5+ years in a managerial role in high-end restaurants.
• Experience in fine dining and nightclub operations.
• Skills in staff training and performance evaluations.

Responsibilities

• Oversee daily operations, manage staff for brunch and evening services.
• Ensure compliance with health regulations and excellent customer service.
• Manage inventory, supplier negotiations, and financial performance.

Skills

Leadership

Team Management

Customer Service

Operational Excellence

Inventory Management

Tools

POS Systems

Excel

Inventory Software

Job description

Title posted on indeed.com - Restaurant Manager

Posted on May 20, 2025 by Employer details Tulum Mexican Restaurant

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Job details

We are seeking a highly skilled and results-driven Restaurant Manager for a prestigious, full-service, high-end Mexican cuisine restaurant located in the vibrant downtown Toronto area. This role requires an experienced leader who can manage multiple operational facets, including brunch, dinner, and nightclub services, to deliver exceptional customer experiences in a fast-paced, upscale environment. The ideal candidate will have a proven track record in managing both the front-of-house and back-of-house teams, with additional expertise in overseeing nightclub operations.

Key Responsibilities:

• Leadership & Team Management: Oversee daily operations of a luxury, high-end Mexican restaurant offering full-service dining, brunch, dinner, and nightclub experiences. Manage a team of 6-15 employees per shift, ensuring a seamless transition between service times. Lead, supervise, train, and coach staff to ensure consistent service quality, aligning with the restaurant's brand values and upscale ambiance. Conduct regular performance evaluations, provide constructive feedback, and create growth plans for team members. Handle recruitment, hiring, and onboarding processes. Manage work schedules for optimal labor cost control and service delivery.
• Operational Excellence: Continuously evaluate and refine daily operations to ensure exceptional guest experiences across all service periods. Oversee financial performance, including tracking revenue, labor costs, and inventory management. Maintain adherence to policies, health regulations, and service standards. Ensure compliance with health, safety, and food handling regulations.
• Customer Experience & Guest Relations: Foster a high-end Mexican dining experience across multiple services, ensuring top-tier customer service. Address guest concerns promptly, build customer loyalty, and manage private events, catering, and special requests. Oversee the transition from dinner to nightclub operations during late hours.
• Inventory & Cost Control: Supervise inventory management, negotiate with suppliers, and utilize sales trends to maximize profitability, especially focusing on alcohol and bar inventory management.
• Technology & Administrative Tasks: Use POS systems, inventory software, Excel, and Word for reporting and scheduling. Handle cash management duties and utilize scheduling software for staffing management.

Key Qualifications:

• Minimum of 5 years in a managerial role in high-end restaurants, especially in fine dining, Mexican cuisine, and nightclub operations.
• Proven experience managing front-of-house and back-of-house teams in a high-volume, full-service restaurant.
• Leadership experience in managing the transition between dining and nightclub events.

Location: Toronto, ON

Workplace information: On site

Salary: $50,000 per year

Terms of employment: Full time

Starts: As soon as possible

Vacancies: 1

Source: indeed.com #9749340541

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