Manager, Rapid Transit Program Delivery

Metrolinx; Toronto; On-site; CAD 120,000 - 150,000; Full time

Job summary

Metrolinx is seeking a Manager (Contract) in Toronto to provide comprehensive program management for the Rapid Transit program, including TOC projects and interface with subway and LRT infrastructure.

The role requires managing external partners, budgets, schedules, and risk, reporting to the Senior Project Manager, RT Program Delivery. In-office at 10 Bay Street; 12-month contract with potential for extension.

Qualifications

• Degree in Engineering, Architecture, Planning, Business Administration, Public Administration, or equivalent.
• Minimum eight years of relevant experience in large, complex organizations.
• Experience delivering transit projects and managing complex change initiatives.
• Strong project management, leadership and budget/schedule oversight.
• Excellent written and verbal communication; strong relationship management.
• Professional Engineer Ontario (P.Eng.), Registered Architect (OAA), Planning (RPP), or PMP designation is a plus.

Responsibilities

• Build collaborative relationships with stakeholders and partners; develop resources, drive results, and represent RT program needs.
• Apply a program lens to project issues to improve delivery of RT projects.
• Collaborate with external partners (e.g., TTC) to deliver agreements and manage service disruptions.
• Support initiatives related to efficiencies, collaboration, changes, and transformation of the RT program.
• Provide communication and change management expertise across project lifecycles for visibility and understanding.
• Lead RT TOC projects through planning, design, construction, commissioning, and closeout; manage budgets, schedules, risks, and issues.

Skills

Program management

Leadership

Stakeholder management

Communication

Analytical thinking

Change management

Education

Engineering/Architecture/Planning/Business/Public Administration degree

Job description

Contract up to 12 months

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

This role is an in‑office position based at our 10 Bay Street location. Our team is highly collaborative, and much of our work benefits from in‑person co‑creation, relationship‑building, and hands‑on partnership with leaders across the organization.

Our Capital Projects Group workforce is made up of driven and dedicated professionals who care deeply about working together to deliver infrastructure and make a positive impact in our communities. Join us as we build a knowledgeable and collaborative team that courageously changes how transit projects will be delivered.

Our Capital Projects Group (CPG) Rapid Transit (RT) Program Delivery Group is looking for a Manager (Contract) to provide comprehensive program management services associated with the delivery of the RT program. This position will also manage RT Transit Oriented Community (TOC) projects and their interface with subway and LRT infrastructure and support the interface with key external stakeholders and partners. This position reports to the Senior Project Manager, Rapid Transit Program Delivery.

What will I be doing?

• Build collaborative relationships with stakeholders and partners and gain trust with them to foster good relations, gain support, develop resources, drive results, realize project outcomes, manage conflicts, and represent the needs of the RT Program.
• Apply a program lens to project level issues to improve the way we delivery RT projects.
• Work directly with key external partners such as the TTC to deliver agreements, manage service disruptions to existing TTC services, and resolve other technical issues to support the projects and ensure consistency across the program.
• Provide support with initiatives related to project efficiencies, collaboration, changes and transformation related to the RT program.
• Provide communication and change management expertise as the RT program progresses through the various project lifecycles for better visibility, transparency and understanding of the work being done from the program team and projects.
• Find areas of improvement in the way Metrolinx conducts business and develop solutions that will standardize the way we deliver projects within the program; work with the project delivery teams and key stakeholders to develop and share lessons learned that can be effectively applied to other RT projects.
• Manage multiple RT TOC projects throughout various stages including planning, design, construction, commissioning, and closeout.
• Develop and monitor project budgets, schedules, and risks and issues for RT TOC projects.
• Lead the delivery of RT TOC technical contract documents / Metrolinx Asset Protection Package (MAPP) and provide technical input into various commercial agreements between Metrolinx and developers.
• Collaborate with various Metrolinx stakeholders and RT project teams to ensure Metrolinx requirements are incorporated in the delivery of the RT TOC projects and existing Metrolinx assets are protected.
• Lead RT TOC projects through Metrolinx’s System Safety Review Panel stage gates, which includes developing hazard record logs, collecting supporting documents, coordinating with stakeholders, and presenting to the review panel.
• Develop and deliver memos, reports and/or presentations defining plans, issues, status, and resolutions to appropriate levels of management.

What Skills and Qualifications Do I Need?

• Completion of a degree in Engineering, Architecture, Planning, Business Administration, Public Administration, or a combination of education, training, and experience deemed equivalent.
• Minimum eight (8) years of relevant experience.
• Demonstrated experience within large, complex organizations, preferably managing complex change efforts, delivery of transit projects, and/or business process improvements.
• Project management skills to provide leadership and oversight to staff and program teams within budget and schedule constraints.
• Leadership skills, including interpersonal, presentation, negotiation, and consensus building; excellent communication skills: both written and verbal.
• Strong relationship management skills, ability to negotiate, consult with, facilitate, and liaise with stakeholders on sensitive or contentious issues.
• Analytical and problem-solving skills to manages complex project issues and risks and facilitate effective resolution.
• Professional Engineer Ontario (P.Eng.), Registered Architect (OAA), Planning (RPP), or Project Management Professional (PMP) designation is considered an asset.

Accommodation:

We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act and other applicable legislation so if you require accommodation during the hiring process, please let our Recruitment tem know by contacting us at: 416-202-5601 or email [e-mail].

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.