Manager, System Risk Modeling & Intelligence

Metrolinx; Toronto; On-site; CAD 120,000 - 160,000; Full time

Benefits offered by this job

Parental Leave Top-Up

Lactation Accommodation

Competitive Pension Plan

Annual Learning Reimbursement

Mentorship Program

Recognition of Prior Public Sector Ent

Free GO Network Travel

Job summary

Metrolinx is seeking a Manager, System Risk Modeling and Intelligence to lead data-driven analysis, modeling and reporting for the safety, risk and reliability of GO Rail, GO Bus and UP Express. You will guide senior leaders with primary data sources and support service planning with forecasting and scenario analysis.

You will lead a team of performance advisors, drive Lean adoption, and ensure RAMS standards across assets and capital works.

Qualifications

• Degree in Engineering, Business Admin, Data Analytics, Statistics, or equivalent experience.
• Proven leadership experience in a related role.
• Engineering designation is an asset.
• Strong verbal/written communication for liaising across levels.

Responsibilities

• Lead analysis, modeling, reporting and insights for safety, risk and reliability of GO Rail, GO Bus and UP Express.
• Provide data to senior leaders for commercial discussions with partners.
• Support planning and forecasting for safety, risk and reliability performance.
• Lead a team of advisors to produce timely deep-dive reports for executives.
• Drive Lean improvements and RAMS program adherence across assets and projects.
• Establish effective governance and cost management practices.

Skills

Leadership

Data analytics

Project management

Communication

MS Office

Stakeholder engagement

Education

Engineering degree

Business Administration degree

Data Analytics degree

Statistics degree

Tools

MS Office Suite

Excel

Job description

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

In Engineering and Safety division we play a key role in ensuring the safe, reliable, and cost-effective service of our transit system as the Metrolinx engineering technical authority and owner of more than $20 billion in assets and growing to $60 billion by 2030.

To promote an equitable, diverse, and inclusive environment, we provide the following:

• Parental Leave Top-Up
• Lactation Accommodation
• Competitive Pension Plan
• Annual Learning Reimbursement
• Mentorship Program
• Recognition of Prior Public Sector Service for Vacation Entitlements
• Free GO Network Travel

Our System Safety and Engineering Management Office is looking for a Manager, System Risk Modeling and Intelligence. The Manager will lead development and execution of analysis, modeling, reporting and insights for the safety, risk, and reliability of our GO Rail, GO Bus and UP Express business, as well as supporting other financial, operational and safety KPI that measure the health of Metrolinx and holding vendor and third party commercially and operationally accountable for performance. This role drives effective measurement and improvement to protect our reputation with customers, the government and future ridership revenue growth.

What will I be doing?

• Lead analysis, modeling, reporting and insights for the primary source data on the safety, risk, and reliability of our GO Rail, GO Bus and UP Express business.
• Provides single source data to senior leaders within the organization that is used in commercial discussions (Ex. liquidated damages, where to focus improvement) with partners
• Provides teams such as operational planning, service design, engineering and safety with data analysis inputs into service planning simulation tools to assess the impacts to new/revised train service plans and future state infrastructure requirements. As well as provide MX with monthly and annual forecasting of safety, risk, and reliability performance with an effort to hold operations and asset teams across Metrolinx in CPG, RT and Operations accountable for their performance.
• Leads a team of technical senior and junior performance advisors to perform timely deep dive reports for emerging issues or trends for senior executives. This work helps executive understand where issues are, so they can make informed decisions on service reductions, deployment of additional human and financial resources and where transformational change maybe required.
• Drives lean adoption through execution of analysis to identify root causes and the Plan-Do-Check-Act cycle to improve outcomes, which drives customer satisfaction, revenue and efficiency of operations.
• Leads the overall Reliability, Availability, Maintainability and Safety (RAMS) risk and performance regime for Metrolinx in accordance with EN50126 ensuring a successfully integrated RAMS program for all assets and capital works.
• Communicates and provides support to both internal and external stakeholders to enhance and achieve organizational goals
• Keeps up to date on emerging trends, behaviors and industry best practices by researching, developing, and maintaining awareness of industry best practices
• Establishes processes, controls and measures to ensure appropriate expense allocation, cost management, and overall fiscal responsibility
• Develop and maintain an environment of positive collaboration through strong working relationships and linkages between business units and departments; and between Metrolinx and others.
• Manages and directs staff (e.g. defines roles, responsibilities, and expectations); delivers timely feedback to ensure a cohesive operational unit and the optimum use of team skills; manages staff and monitors work assignments to ensure adherence to timelines; monitors the achievement of performance objectives; develops and implements action plans to address performance gaps

What Skills and Qualifications Do I Need?

• Completion of a degree in Engineering, Business Administration, Data Analytics, Statistics, or a related discipline – or a combination of education, training and experience deemed equivalent
• Demonstrated years of leadership experience
• Professional Engineering designation is an asset
• Interpersonal and oral/written/presentation skills to liaise with all levels within the organization; to work effectively with specialists across multiple sectors
• Project management skills, including work planning, monitoring and evaluation expertise, to manage multiple projects with competing priorities and tight deadlines
• Knowledge of performance analytics to monitor project performance and quality and to collaborate on continuous improvement initiatives
• Proven leadership, interpersonal and mentoring skills with the ability to clearly articulate creative ideas and direction to staff
• Interpersonal and oral/written/presentation communication skills
• Proficiency in MS Office (e.g. Outlook, Word, Excel, PowerPoint, etc.)

Accommodation

Metrolinx is an equal opportunity employer and committed to a diverse and inclusive workforce. We are also committed to offering reasonable accommodation to job applicants in accordance with applicable legislation. If you require assistance or an accommodation at any point during the hiring process, please contact us at: 416-202-5601 or email [e-mail].

All applicants must be legally entitled to work in Canada.

Please be advised that a Criminal Record Check may be required of the successful candidate.

Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.