Manager, Protection Services

Vancouver Island Health Authority; Victoria; On-site; CAD 108,000 - 155,000; Full time

Job summary

Vancouver Island Health Authority (Island Health) seeks a Manager for Protection Services based at Victoria General Hospital. You will lead security operations, investigations, systems and training to prioritize patient and staff safety in a complex health care setting.

The role requires a Master’s degree and at least seven years of related health care management experience, plus a valid AST endorsement or ability to obtain one within six months.

Qualifications

• Master's degree in a relevant field (MBA/Health Admin) and seven years of senior Health Care Support Services experience.
• Must have valid Security License with Advanced Security Training (AST) or obtain within six months.
• Demonstrated leadership and ability to manage complex, multi-site environments.

Responsibilities

• Plan, organize, and direct security operations, investigations, systems and training for Island Health.
• Ensure policies comply with professional, legal, and Island Health standards.
• Participate in development, implementation and evaluation of services as part of the Protection Services team.

Skills

Leadership

Communication

Relationship building

Teamwork

Project management

Quality improvement

Strategic thinking

Education

Master's degree in Business Administration or Health Administration

Job description

Victoria General Hospital (VGH) - Victoria, BC V8Z 6R5 CA (Primary)

Work Area (FBA Only)

Multi-Site

No

Travel Requirement

Travel between multiple sites may be required

Shift Start Time/End Time

08:30-16:30

Days Off

Vacancy Type

Regular FT

Salary Range (Hourly Rate)

$55.46 - $79.72

Paid FTE

1.0

Worked BI-WEEKLY HOURS

75

Planned Start Date

Oct. 5 2026

Approximate End Date (For Temporary Assignments ONLY)

Pending Return of Incumbent

No

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

Yes

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The Manager, Protection Services is responsible for all aspects of planning, organizing, and directing security operations, investigations, systems, and training for Island Health. Ensures policies and procedures comply with professional, legal, and Island Health standards. As a member of the Protection Services Management team, participates in the development, implementation and evaluation of services, bringing a systematic and strategic methodology.

Travel may be a requirement of this position. Transportation arrangements must meet the operational requirements of Island Health in accordance with the service assignment and may require the use of a personal vehicle.

QUALIFICATIONS:

Education, Training And Experience

A level of education, training and experience equivalent to a Master's degree in Business Administration, Health Administration, Social Sciences, or a related discipline, plus a minimum of seven (7) years recent related experience in one or more areas of Health Care Support Services with progressive management experience.

Must have valid Security License with Advanced Security Training (AST) endorsement, or obtain within six months of employment.

Skills And Abilities

• Demonstrated leadership and managerial skills in a complex environment.
• Effective interpersonal, verbal and written communication skills, including the ability to facilitate and negotiate.
• Proven ability to build and maintain effective relationships.
• Demonstrated commitment to client focused services and teamwork.
• Demonstrated project management education, experience and success with multi-faceted projects and stringent timelines.
• Ability to integrate administrative, professional and operational aspects of the department throughout Island Health in an effective and efficient manner.
• Ability to develop and nurture an environment where quality improvement principles are embraced and used on a continuous basis.
• Physical ability to perform the duties of the job.

The home office will be Victoria General Hospital. In office position - work from home is not supported.The salary range for this position is $108,147 (min) to $135,184 (midpoint) to $155,461 (max) per annum (based on 1 FTE). Salary placement is between min and midpoint, based on experience, qualifications, and internal equity."