Clinical Manager, Tertiary Site Operations

Vancouver Island Health Authority; Nanaimo; On-site; CAD 95,000 - 121,000; Full time

Job summary

Vancouver Island Health Authority is seeking a Clinical Manager for Tertiary Site Operations to provide clinical and operational leadership across multi-disciplinary teams in hospital and community settings.

The role reports to the Director, Tertiary Clinical Operations, supervising unit staff and coordinating with physicians and departments to drive safety, quality, and efficient service delivery.

Qualifications

• Bachelor's degree in a health-related field and seven years of management experience.
• Current registration with professional licensing body.
• Strong leadership and communication skills.
• Ability to supervise front-line clinical staff and coordinate multi-disciplinary teams.

Responsibilities

• Provide clinical and operational leadership to a front-line clinical patient care department.
• Supervise unit staff and coordinate with physicians, nursing staff, and other departments.
• Foster interdisciplinary participation in patient care activities and coach staff.
• Support quality improvement and ensure safe, quality patient care.

Skills

Leadership

Interpersonal skills

Teamwork

Quality improvement

Adaptability

Budget management

Staff collaboration

Problem solving

Negotiation

Analytical thinking

Education

Bachelor's degree in health-related field

Seven years of management experience

Job description

Clinical Manager, Tertiary Site Operations - (234096)

Close Date

Location

Work Area (FBA Only)

Multi-Site

No

Travel Requirement

Shift Start Time/End Time

08:00-16:00

Days Off

Vacancy Type

Regular FT

Salary Range (Hourly Rate)

$68.61 - $87.67

Paid FTE

1.0

Worked BI-WEEKLY HOURS

75

Planned Start Date

Aug. 24 2026

Approximate End Date (For Temporary Assignments ONLY)

Pending Return of Incumbent

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

No

Job Description

NOTE: This job applies to a manager responsible to provide clinical and operational leadership to a front-line clinical patient care department or health program that is delivered through multi-disciplinary health care teams in a hospital and/or community-based direct patient/client care setting. The departments are large with the Manager Clinical Services/Program Operations directly supervising at a minimum Nurses at the Level 4 or 5 classification/wage rate.

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Director, Tertiary Clinical Operations, the Unit Manager is responsible for the day-to-day unit operation including direct supervision of unit staff. This role interacts with physicians, nursing staff, unit staff, and other departments and interdisciplinary team members on a daily basis and provides clinical support to patient/resident care by exception only. The position facilitates and fosters interdisciplinary participation in patient/resident care activities and coaches, mentors, motivates and empowers clinical staff.

The Unit Manager fosters an environment that empowers and supports individuals to provide safe, quality care; or ensures service contracts meet performance criteria that include safe, quality care.

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Director, Tertiary Clinical Operations, the Unit Manager is responsible for the day-to-day unit operation including direct supervision of unit staff. This role interacts with physicians, nursing staff, unit staff, and other departments and interdisciplinary team members on a daily basis and provides clinical support to patient/resident care by exception only. The position facilitates and fosters interdisciplinary participation in patient/resident care activities and coaches, mentors, motivates and empowers clinical staff.

The Unit Manager fosters an environment that empowers and supports individuals to provide safe, quality care; or ensures service contracts meet performance criteria that include safe, quality care.

QUALIFICATIONS:

Education, Training And Experience

A level of education, training and experience equivalent to a bachelor's degree in a health-related field and seven years of relevant management experience. Current registration with professional licensing body.

Skills And Abilities

• Demonstrated leadership ability and highly developed interpersonal and communication skills.
• Demonstrated commitment to client focused services and teamwork and an integrated/coordinated system ofservices.
• Ability to integrate administrative, professional and operational aspects of the department throughout Island Health in an effective and efficient manner.
• Ability to develop and nurture an environment where quality improvement principles are embraced and used on a continuous basis.
• Demonstrated ability to lead in the context of evolving needs.
• Strong management skills, particularly in staff and budget areas.
• Ability to work effectively with staff and physicians.
• Excellent communication, interpersonal skills, problem solving and conflict resolution skills.
• Demonstrated ability to lead others and negotiate creative solutions.
• Ability to utilize both analytical skills and conceptual thinking to identify and resolve issues.

This position is a 2nd Emergency Manager position that will work in collaboration with current Emergency Manager.