Manager, Leadership Development & Talent Systems

Socket.dev; Ottawa; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Three weeks of paid vacation

Health, dental, and life insurance

Disability benefits

Retirement Savings Plan and ESPP

Travel privileges with Canadian North

Job summary

Canadian North is seeking a Manager of Leadership Development and Talent Systems to lead leadership development initiatives and oversee LMS/HRIS platforms. You will manage day-to-day program delivery, develop content for leadership programming, and partner with senior leaders to build a strong leadership pipeline.

The role requires 5+ years in HR/Learning and Development leadership, strong change management skills, and experience with HR technologies such as SumTotal, Storyline, UKG, and Power

Qualifications

• Requires degree in HR/IR/BA with leadership experience.
• Experience leading Learning & Development and HRIS teams.
• Ability to implement or upgrade LMS/HRIS systems.
• Strong analytical, communication and confidential handling of information.

Responsibilities

• Lead leadership development programs aligned with values and strategic goals.
• Design content for leadership programming and change management initiatives.
• Oversee LMS and HRIS administration and system upgrades.
• Collaborate with senior HR leadership, business partners and external providers.
• Develop and deliver training programs and assessments; monitor effectiveness.

Skills

Leadership

Strategic thinking

Change management

Communication

Project management

Education

Bachelor's degree in Human Resources, Industrial Relations, Business Admin

Tools

SumTotal LMS

Storyline

UKG HRIS

Power BI

Microsoft Office

Job description

Position Summary

The Manager, Leadership Development and Talent Systems, is responsible for leading initiatives that enhance employee and leadership development, in alignment with the company's culture, values and strategic goals. This role is responsible for managing the day-to-day delivery of leadership development programs, creating content for leadership programming, and overseeing the implementation or upgrades of our talent systems, including our LMS and HRIS.

Reporting to the Director, Total Rewards, this role provides hands-on leadership to the Learning and Development and HRIS teams and partners with senior leaders and learning teams to build a robust leadership pipeline, support succession planning, and foster a high-performance culture.

What You\'ll Do

Leadership Development and Change Management

• Build, design and deliver leadership development initiatives and programs. This will encompass culture building based on company values, effective communication around performance management, employee engagement, employee feedback mechanisms, and soft skills.
• Assess current leadership capabilities, identify organizational development needs and build programs accordingly, including team building and change management.
• Assist in the development of career growth programs, mentorship and development opportunities for all levels of employees.
• Work collaboratively with multiple business partners, senior HR leadership, and external providers on the development programs and content
• Develop and deliver training programs, workshops, and seminars in areas such as leadership, communication, team building, and employee engagement.
• Facilitate leadership assessments, 360-degree feedback processes, and development planning.
• Evaluate the effectiveness of training programs through surveys, assessments, and performance metrics, and make adjustments as necessary.
• Support leadership in communicating key organizational messages, ensuring alignment with the company\'s values and culture.

Learning and Development

• Assess organizational needs and design, where required, comprehensive learning and development programs to address skills gaps and enhance employee performance.
• Partner with department heads and subject matter experts to create customized training solutions that meet specific business needs.
• Oversee the development of e-learning platforms and blended learning strategies to ensure accessible and effective training delivery.
• Develop and manage internal communications strategies to ensure consistent, clear, and timely communication across the organization.

Talent Systems

• Manage day-to-day administration of LMS and HRIS platforms and modules.
• Evaluate emerging HR technologies and recommend system enhancements.
• Oversee and assist with the implementation of new systems or system upgrades for the learning and development team, as well as the HRIS
• Current systems include SumTotal, Storyline, UKG, and Power BI.
• Work collaboratively with multiple partners, senior HR leadership, project managers, IT and external vendors.
• Other duties as required.

What You\'ll Bring

• Degree in Human Resources, Industrial Relations, Business Administration, or a related field, with demonstrated experience leading and coordinating.
• Minimum 5 years\' experience in Human Resources/Learning and Development in a leadership role.
• Ability to obtain and retain an Airport Restricted Area Pass in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.
• Leadership development courses, system implementations (HRIS, LMS), and CHRP preferred.
• Excellent analytical and problem-solving abilities, with a keen attention to detail.
• Ability to maintain confidentiality and handle sensitive information with discretion and professionalism.
• Demonstrated leadership and coaching skills.
• Strong interpersonal and communication skills with a customer-service mindset.
• Experience working collaboratively in a diverse and dynamic organizational environment.
• Strong project management skills.
• Strong knowledge of training methodologies and best practices in adult learning.
• Travel required.
• Proficient in Microsoft Office applications.

Total Rewards & Employee Benefits

• Three weeks of paid vacation
• 112 hours of paid personal leave annually
• Comprehensive health, dental, and life insurance coverage
• Short-term and long-term disability benefits
• Retirement Savings Plan and Employee Share Purchase Program
• Travel privileges with Canadian North and over 100 partner airlines
• Cargo shipping privileges
• Career growth and advancement opportunities within a respected Canadian airline

Accommodation During the Recruitment Process

Canadian North is committed to creating an inclusive and accessible workplace. Accommodation is available upon request at all stages of the recruitment and onboarding process. If you require accommodation, please email [e-mail] and we will work with you to meet your needs.

Closing date: August 30, 2026