Manager, Infrastructure Engineering

Paycom; Toronto; On-site; CAD 240,000 - 254,000; Full time

Benefits offered by this job

Flexible PTO

Medical, Dental, Paid Sick Days,Vision

401(k) match

Flexible Spending Account

Health Savings Account

Job summary

CARET seeks an Infrastructure Manager in Toronto to lead a team responsible for robust, secure, and scalable private cloud services. The role oversees design, implementation, and maintenance of core infra across compute, storage, and networking for high availability and performance.

The ideal candidate has 7+ years in datacenter infra with 2+ years in leadership, strong networking, virtualization, RDS, Windows Server, and automation skills.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 7+ years in datacenter infrastructure roles, with 2+ years in leadership.
• Proven track record managing infrastructure in a multi-datacenter environment.
• Strong background in networking, virtualization, Remote Desktop Services, Windows Server, and automation tools or scripting.
• Excellent communication, collaboration, and problem-solving skills.

Responsibilities

• Lead, mentor and grow a team of infrastructure engineers, fostering accountability, ownership, innovation, and continuous improvement.
• Partner with peers in support, customer experience and engineering to ensure seamless delivery of services.
• Manage the execution of infrastructure projects aligned with business goals and technology roadmap.
• Guide the procurement, installation, and configuration of compute, storage, and networking hardware.
• Oversee management of hardware, network & storage infrastructure including Cisco switches, Fortigate firewalls, HPE SANs and compute nodes.
• Ensure the stability and performance of Windows Server environments, Remote Desktop Services, including Active Directory.
• Drive automation of provisioning, configuration, and routine maintenance tasks using Terraform, Ansible, PowerShell, and Azure DevOps.
• Collaborate with Information Security teams to ensure infrastructure designs meet security and compliance standards (SOC 2).
• Proactively enhance monitoring and alerting systems to detect and resolve issues before they impact customers.
• Maintain comprehensive documentation and ensure knowledge sharing across the team.
• Manage a 24x7 on-call rotation and ensure the timely resolution of issues

Skills

Leadership experience

Networking

Virtualization

Windows Server

Automation tooling

Remote Desktop Services

Active Directory

Communication

Problem solving

Education

Bachelor’s degree in Computer Science/IT or related field

Tools

Terraform

Ansible

PowerShell

Azure DevOps

Cisco networking equipment

Fortigate firewalls

HPE SANs

Job description

Job Details: Job Location: Toronto, ON - Toronto, Ontario M5E 1E5 1W7, Salary Range: $165,000.00 - $185,000.00 Salary,

CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further.

Our team-defined values guide how we show up for each other, for our partners, and for our customers:

• We succeed together.
• We embrace progress.
• We care big.
• We create space.

Infrastructure Manager:

We are seeking a strategic and hands-on Infrastructure Manager to lead our infrastructure team in delivering robust, secure, and scalable private cloud service. This role is responsible for overseeing the design, implementation, and maintenance of our core infrastructure systems, ensuring high availability and performance across compute, storage, and network environments. The ideal candidate will bring deep technical expertise, strong leadership skills, and a passion for operational excellence..

Responsibilities

• Lead, mentor and grow a team of infrastructure engineers, fostering a culture of accountability, ownership, innovation, and continuous improvement.
• Partner with peers in support, customer experience and engineering to ensure the seamless delivery of services to our customers
• Manage the execution of infrastructure projects aligned with business goals and technology roadmap.
• Guide the procurement, installation, and configuration of compute, storage, and networking hardware.
• Oversee the management of hardware, network & storage infrastructure including Cisco switches, routers, Fortigate firewalls, HPE SANs and compute Nodes.
• Ensure the stability and performance of Windows Server environments, Remote Desktop Services, including Active Directory (on-prem and Entra ID).
• Drive automation of provisioning, configuration, and routine maintenance tasks using tools such as Terraform, Ansible, PowerShell, and Azure DevOps
• Collaborate with Information Security teams to ensure infrastructure designs meet security and compliance standards (such as SOC 2).
• Proactively enhance monitoring and alerting systems to detect and resolve issues before they impact customers.
• Maintain comprehensive documentation and ensure knowledge sharing across the team.
• Manage a 24x7 on-call rotation and ensure the timely resolution of issues

Required Skills/Abilities:

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
• 7+ years of experience in datacenter infrastructure roles, with 2+ years in a leadership or managerial capacity.
• Proven track record managing infrastructure in a multi-datacenter environment
• Strong technical background in networking, virtualization, Remote Desktop Services, Windows Server environments, and automation tools or scripting.
• Excellent communication, collaboration, and problem-solving skills.

If you're driven by outcomes and energized by leading high-performing teams, we’d love to connect. This is a, great opportunity to make a real impact.

Benefits:

• Flexible PTO
• Medical, Dental, Paid Sick Days, Vision, and Supplemental Coverage
• Flexible Spending Account
• Health Savings Account
• 401(k) match

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! We value people with unique backgrounds, experiences, and skillsets. If you’re passionate about having a significant impact and shaping the foundations of a rapidly growing product, please apply!

Equal Employment Opportunity: CARET is an Equal Opportunity, Affirmative Action Employer.

The compensation information below is provided in compliance with job posting disclosure requirements.

Pay range:$170,000 - $180,000 Actual base pay will depend on varying circumstances, including the position, location, individual qualifications, market finances, and other operations business needs.

Depending on the position, compensation may also include commission, bonuses, etc. Potential for bonuses is based on company performance and potential for merit increases is based on performance.