Manager, Infrastructure Engineering

CARET; Toronto; On-site; CAD 170,000 - 180,000; Full time

Benefits offered by this job

Flexible PTO

Medical coverage

Dental coverage

Vision coverage

Sick days

Health Savings Account

401(k) match

Flexible Spending Account

Job summary

CARET seeks an experienced Infrastructure Manager to lead our infrastructure team in delivering robust, secure, and scalable private cloud services. You will oversee design, implementation, and ongoing maintenance across compute, storage, and networking to ensure high availability and strong performance.

The role requires hands-on leadership, a deep background in datacenter operations, and a track record of delivering automation with Terraform, Ansible, and PowerShell.

Qualifications

• Bachelor’s degree in Computer Science, IT, or related field.
• 7+ years of datacenter infrastructure experience.
• 2+ years in a leadership or managerial capacity.
• Proven track record managing infrastructure in multi-datacenter environments.
• Strong networking, virtualization, RDS/AD, and automation skills.

Responsibilities

• Lead, mentor and grow a team of infrastructure engineers, fostering accountability and continuous improvement.
• Partner with peers to ensure seamless delivery of services to customers.
• Manage infrastructure projects aligned with business goals and tech roadmap.
• Guide procurement, installation, and configuration of compute, storage, and networking hardware.
• Oversee hardware, network & storage infrastructure including Cisco, Fortigate, HPE SANs and compute nodes.
• Ensure stability of Windows Server environments and Active Directory (on-prem and Entra ID).
• Drive provisioning and maintenance automation with Terraform, Ansible, PowerShell, and Azure DevOps.
• Collaborate with Security teams to meet SOC 2 and related standards.
• Enhance monitoring and alerting to detect issues early.
• Maintain documentation and enable knowledge sharing.
• Manage a 24x7 on-call rotation and timely issue resolution.

Skills

Leadership experience

Datacenter management

Networking

Virtualization

Windows Server / RDS / AD

Automation tools

Education

Bachelor’s degree in Computer Science / IT

Tools

Terraform

Ansible

PowerShell

Azure DevOps

Job description

CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further.

Our team-defined values guide how we show up for each other, for our partners, and for our customers:

• We succeed together.


• We embrace progress.


• We care big.


• We create space.

Infrastructure Manager

We are seeking a strategic and hands-on Infrastructure Manager to lead our infrastructure team in delivering robust, secure, and scalable private cloud service. This role is responsible for overseeing the design, implementation, and maintenance of our core infrastructure systems, ensuring high availability and performance across compute, storage, and network environments. The ideal candidate will bring deep technical expertise, strong leadership skills, and a passion for operational excellence.

Responsibilities

• Lead, mentor and grow a team of infrastructure engineers, fostering a culture of accountability, ownership, innovation, and continuous improvement.


• Partner with peers in support, customer experience and engineering to ensure the seamless delivery of services to our customers


• Manage the execution of infrastructure projects aligned with business goals and technology roadmap.


• Guide the procurement, installation, and configuration of compute, storage, and networking hardware.


• Oversee the management of hardware, network & storage infrastructure including Cisco switches, routers, Fortigate firewalls, HPE SANs and compute Nodes.


• Ensure the stability and performance of Windows Server environments, Remote Desktop Services, including Active Directory (on-prem and Entra ID).


• Drive automation of provisioning, configuration, and routine maintenance tasks using tools such as Terraform, Ansible, PowerShell, and Azure DevOps


• Collaborate with Information Security teams to ensure infrastructure designs meet security and compliance standards (such as SOC 2).


• Proactively enhance monitoring and alerting systems to detect and resolve issues before they impact customers.


• Maintain comprehensive documentation and ensure knowledge sharing across the team.


• Manage a 24x7 on-call rotation and ensure the timely resolution of issues

Required Skills/Abilities

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).


• 7+ years of experience in datacenter infrastructure roles, with 2+ years in a leadership or managerial capacity.


• Proven track record managing infrastructure in a multi-datacenter environment


• Strong technical background in networking, virtualization, Remote Desktop Services, Windows Server environments, and automation tools or scripting.


• Excellent communication, collaboration, and problem-solving skills.

Benefits

• Flexible PTO


• Medical, Dental, Paid Sick Days, Vision, and Supplemental Coverage


• Flexible Spending Account


• Health Savings Account


• 401(k) match

Equal Employment Opportunity: CARET is an Equal Opportunity, Affi ...

The compensation information below is provided in compliance with job posting disclosure requirements.

Pay range:$170,000 - $180,000 Actual base pay will depend on varying circumstances, including the position, location, individual qualifications, market finances, and other operations business needs.

Depending on the position, compensation may also include commission, bonuses, etc. Potential for bonuses is based on company performance and potential for merit increases is based on performance.