Manager, Infrastructure Engineering

RiseMe; Toronto; On-site; CAD 165,000 - 185,000; Full time

Benefits offered by this job

Flexible PTO

Medical

Dental

Paid Sick Days

Vision

Supplemental Coverage

Flexible Spending Account

Health Savings Account

401(k) match

Job summary

RiseMe is seeking an Infrastructure Manager to lead a team responsible for private cloud infrastructure, spanning compute, storage, and network environments. You will guide design, implementation, and maintenance to ensure high availability and performance.

The role requires deep technical expertise, leadership, and a commitment to operational excellence in a fast-moving environment.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 7+ years in datacenter infrastructure with 2+ years in leadership.
• Proven track record in multi-datacenter infrastructure management.
• Strong networking, virtualization, RDS, Windows Server, and automation skills.

Responsibilities

• Lead and grow a team of infrastructure engineers.
• Partner with support, customer experience and engineering teams.
• Manage infrastructure projects aligned with goals and roadmap.
• Procure, install, and configure compute, storage, and networking hardware.
• Oversee hardware, network & storage infra including Cisco, Fortigate, HPE SANs.
• Ensure Windows Server, RDS, and Active Directory reliability.
• Automate provisioning and maintenance with Terraform, Ansible, PowerShell.
• Collaborate with Security to meet SOC 2 and standards.
• Enhance monitoring and alerts to detect issues early.
• Maintain documentation and knowledge sharing across the team.
• Manage 24x7 on-call rotation and incident resolution.

Skills

Leadership

Datacenter infra

Networking

Virtualization

Remote Desktop Services

Windows Server

Automation

SOC 2 security

Communication

Education

Bachelor’s degree in CS/IT or related field

Tools

Terraform

Ansible

PowerShell

Azure DevOps

Job description

Job Details

Job Location: Toronto, ON - Toronto, Ontario, Salary Range: $165000.00 - $185000.00

Infrastructure Manager

We are seeking a strategic and hands-on Infrastructure Manager to lead our infrastructure team in delivering robust, secure, and scalable private cloud service. This role is responsible for overseeing the design, implementation, and maintenance of our core infrastructure systems, ensuring high availability and performance across compute, storage, and network environments. The ideal candidate will bring deep technical expertise, strong leadership skills, and a passion for operational excellence.

Responsibilities

• Lead, mentor and grow a team of infrastructure engineers, fostering a culture of accountability, ownership, innovation, and continuous improvement.
• Partner with peers in support, customer experience and engineering to ensure the seamless delivery of services to our customers.
• Manage the execution of infrastructure projects aligned with business goals and technology roadmap.
• Guide the procurement, installation, and configuration of compute, storage, and networking hardware.
• Oversee the management of hardware, network & storage infrastructure including Cisco switches, routers, Fortigate firewalls, HPE SANs and compute Nodes.
• Ensure the stability and performance of Windows Server environments, Remote Desktop Services, including Active Directory (on-prem and Entra ID).
• Drive automation of provisioning, configuration, and routine maintenance tasks using tools such as Terraform, Ansible, PowerShell, and Azure DevOps.
• Collaborate with Information Security teams to ensure infrastructure designs meet security and compliance standards (such as SOC 2).
• Proactively enhance monitoring and alerting systems to detect and resolve issues before they impact customers.
• Maintain comprehensive documentation and ensure knowledge sharing across the team.
• Manage a 24x7 on-call rotation and ensure the timely resolution of issues.

Required Skills/Abilities

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
• 7+ years of experience in datacenter infrastructure roles, with 2+ years in a leadership or managerial capacity.
• Proven track record managing infrastructure in a multi-datacenter environment.
• Strong technical background in networking, virtualization, Remote Desktop Services, Windows Server environments, and automation tools or scripting.
• Excellent communication, collaboration, and problem-solving skills.

Benefits

• Flexible PTO
• Medical
• Dental
• Paid Sick Days
• Vision
• Supplemental Coverage
• Flexible Spending Account
• Health Savings Account
• 401(k) match

Equal Employment Opportunity

CARET is an Equal Opportunity, Aff…

The compensation information below is provided in compliance with job posting disclosure requirements. Pay range: $170,000 - $180,000 Actual base pay will depend on varying circumstances, including the position, location, individual qualifications, market finances, and other operations business needs. Depending on the position, compensation may also include commission, bonuses, etc. Potential for bonuses is based on company performance and potential for merit increases is based on performance.

We value people with unique backgrounds, experiences, and skillsets.