Manager, Human Resources

Partners Community Health; Mississauga; On-site; CAD 80,000 - 100,000; Full time

Job summary

Partners Community Health is seeking a Manager of Human Resources to lead HR operations and implement strategies to attract and retain talent. The role involves overseeing HR service delivery, managing employee relations, and ensuring compliance with legislation. Ideal candidates will have extensive HR experience, strong leadership skills, and a commitment to diversity and inclusion.

Qualifications

• Minimum of seven years of HR experience in a unionized setting.
• Previous leadership experience of 3 to 5 years in HR required.

Responsibilities

• Lead day-to-day HR operations and implement strategies.
• Oversee HR service delivery and manage talent acquisition.
• Conduct workplace investigations and manage employee relations.

Skills

Leadership

Communication

Project Management

Relationship Management

Change Management

Education

Post secondary education in Human Resources

Job description

Job Description

Posted Friday, May 2, 2025 at 4:00 AM

Partners Community Health (PCH) is a new not-for-profit organization, focused on bringing healthcare services together around the needs of people living in Mississauga and West Toronto. PCH currently operates two new state-of the-art LTC homes and community hub in West Mississauga. The new homes have a combined 632-beds and be part of PCH’s larger strategy that introduce innovative and inclusive programs and services and new models of care delivery. PCH is committed to building partnerships and connections that put people first, as well as a learning and leading healthcare community that provides best in class service across the aging continuum.

Position Summary:

PCH is seeking a Manager, Human Resources to support the Partners Community Health team. Reporting to the Director, People & Culture, the HR Manager will lead the day-to-day human resources operations and implement strategies and programs that attract, retain, develop, and inspire the best people to deliver on PCH’s vision and mission. Key areas of support include employee and labour relations, talent acquisition, compensation and benefits, attendance management, employee onboarding and offboarding, and oversight of HR operations.

Key Responsibilities:

• Support implementation of long, medium, and short-term HR plans according to provided strategic and financial goals, managing their implementation and continuous review
• Oversee seamless HR service delivery, supporting business operations through organizational design, workforce planning, advisory services, key processes such as recruitment, and re-organization/change initiatives
• Support HRBPs and Operations on the administration, interpretation and management of the CBA, Policies and Procedures and Statutory Legislation
• Develop labour relations solutions that support business objectives and are in compliance with legislation and collective agreements
• Maintain and enhance awareness/risk of labour relations best practices and emerging trends and case law
• Support and manage mediation and arbitration cases
• Oversee and support the development of education programs for leaders in matters pertaining to employee and labour relations, performance management, attendance management, recruitment, etc.
• Conduct workplace investigations in unionized and non-unionized environment; recommend and implement corrective actions, prepare materials for grievances and arbitrations, and handle stage one grievance meetings
• Support with attendance management, offboarding, and terminations of unionized and non-unionized employees
• Manage talent and acquisition resources, ensuring effective support of acquisition activities, develop and implement talent acquisition frameworks/processes/ procedures, collaborating with all stakeholders including HRBP and Corporate management to address front-line and corporate recruitment needs
• Prepare or oversee the preparation of recommendations, extraction of data, reports, and responses to contentious issues and information requests
• Support the management of the Health, Safety and Wellness work, alongside the Occupational Health Nurse, and OH&S partners
• Manage HR department resources, including hiring, training, motivating staff, providing development opportunities, conducting performance reviews, and handling employee relations, including discipline and grievances
• Oversee the policy review and policy development for the People & Culture and Health & Safety Policy Manuals
• Support the ongoing management and development of the HR Information System

Qualifications:

• Post secondary education in Human Resources or similar field, or relevant work experience
• Minimum of seven (7) years of human resources experience in a unionized setting
• Previous leadership experience of 3 to 5 years in human resources is required, with demonstrated labour relations expertise
• CHRP designation or equivalent is preferred
• Knowledge of legislation; collective agreements; policies and procedures; internal standards and guidelines (staffing, compensation, attendance support, return to work and employment accommodation, respectful workplace etc.) to provide advice, interpretation, application, and support
• Not-For-Profit experience, ideally in LTC/senior living/health care or community care/service or group housing is preferred
• Strong relationship management skills with experience in partnering, influencing, coaching and building credibility with managers across PCH.
• Strong diagnostic skills and proven ability to evaluate options/alternatives and develop recommendations for complex problems/issues.
• Understanding of current and emerging HR trends and practices, including data & analytics, talent management, leadership development, employee selection, workforce planning, and diversity, equity and inclusion.
• Leadership skills to advocate for and implement innovative initiatives that improve service delivery, as well as to guide, mentor, and motivate staff to achieve PCH’s goals.
• Project management abilities to ensure high-quality service delivery in developing and implementing HR initiatives.
• Excellent autonomy, able to work under pressure in a fast-moving environment, solution orientation balanced with delivery focus
• Strong change management skills with demonstrated ability to act as a catalyst for change within the business.
• Understanding and experience in the application of the applicable provincial Occupational Health and Safety Act and associated regulations
• Ability to build trust and strong relationships at multiple levels (Senior Leadership, Clinical and Operational Leadership, Union partners, etc.)
• Up-to-date knowledge of applicable provincial and federal legislation and regulations
• Highly developed written and verbal communication skills

PCH is an equal opportunity employer and is committed to Equity, Diversity, Inclusion and Anti-Racism. We believe diverse and inclusive teams support strong decision making, fosters a culture of belonging and allows us to better serve our people, residents, and community. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, we are committed to providing accommodations and will work with employees to meet their needs through the recruitment process. If you are a person with a disability and require assistance during the application process, please let us know. We embrace an inclusive work environment and welcome members of all backgrounds, experiences, and perspectives to apply.

Applicants must be eligible to work in Canada. We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted.