Manager, Food Services Operations

Vancouver Island Health Authority; Victoria; On-site; CAD 65,000 - 92,000; Full time

Job summary

Vancouver Island Health Authority is seeking a Manager, Food Services Operations to lead planning, organizing and directing the Food Service Department across Island Health sites in Victoria, BC. The role emphasizes safety, quality, and policy compliance as a core responsibility.

Reporting to the Regional Manager Food Services, you will oversee staff, ensure clinical and dietary standards are met, and drive continuous improvement initiatives within a healthcare setting.

Qualifications

• Bachelor's degree in Food Service Administration or completion of an approved post-secondary course as a Food Service Supervisor/Manager.
• Five years' recent related experience in service management in health facilities.
• Completion of health care administration courses and graduation from a recognized culinary training course is an asset.

Responsibilities

• Plan, organize and direct staff and activities of the Food Service Department serving Island Health sites.
• Ensure departmental policies and procedures comply with professional, legal and Island Health standards.
• Travel between multiple sites may be required and may require use of a personal vehicle.

Skills

Leadership

Communication

Teamwork

Change management

Project management

Quality improvement

MS Office

Physical ability

Education

Bachelor's degree in Food Service Administration

Post-secondary Food Service Supervisor/Manager course

Job description

Manager, Food Services Operations - (234281)

Victoria General Hospital (VGH) - Victoria, BC V8Z 6R5 CA (Primary)

Work Area (FBA Only)

Multi-Site

Yes

Travel Requirement

Travel between multiple sites may be required

Shift Start Time/End Time

08:00-16:00

Days Off

Vacancy Type

Regular FT

Salary Range (Hourly Rate)

$46.55 - $66.91

Paid FTE

1.0

Worked BI-WEEKLY HOURS

75

Planned Start Date

Aug. 31 2026

Approximate End Date (For Temporary Assignments ONLY)

Pending Return of Incumbent

No

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

Yes

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Regional Manager Food Services, the Manager, Food Services Operations is responsible for all aspects of planning, organizing and directing staff and activities of the Food Service Department serving assigned Island Health sites. Ensures departmental policies and procedures comply with professional, legal and Island Health standards.

Travel may be a requirement of this position. Transportation arrangements must meet the operational requirements of the Vancouver Island Health Authority in accordance with the service assignment and may require the use of a personal vehicle.

QUALIFICATIONS:

Education, Training And Experience

A level of education, training and experience equivalent to a Bachelor's degree in Food Service Administration or completion of an approved post-secondary course as a Food Service Supervisor/Manager and five (5) years' recent related experience in service management in health facilities, including operational experience with quality assurance programs and food service policy and procedures within a healthcare setting.

Completion of relevant health care administration courses and graduation from a recognized culinary training course is an asset.

Valid BC Driver's license.

Skills And Abilities

• Demonstrated leadership ability and highly developed interpersonal and written/oral communication skills
• Demonstrated commitment to client focused services and teamwork
• Ability to integrate administrative, professional and operational aspects of the department throughout the Vancouver Island Health Authority in an effective and efficient manner
• Knowledge of change management and project management principles and methodologies
• Ability to develop and nurture an environment where quality improvement principles are embraced and used on a continuous basis
• Ability to utilize related equipment such as various word processing and spreadsheet applications including all MS Office applications
• Physical ability to perform the duties of the role