Manager, Event Operations (Seasonal)

Socket.dev; Banff; On-site; CAD 34,000 - 51,000; Part time

Job summary

Banff Lake Louise Tourism (BLLT) is seeking a part-time Manager, Event Operations to lead the onsite delivery of iconic winter events, including In Search of Christmas Spirit and SnowDays Festival.

The role requires a flexible schedule, including evenings, weekends and holidays during event periods, with hours ranging from 25 to 37.5 per week and a guaranteed minimum of 25 hours. Seasonal employment runs from late October to early March, depending on availability.

Qualifications

• Hands-on leadership for event operations.
• Ability to make confident decisions under pressure during events.
• Focus on delivering exceptional guest experiences.

Responsibilities

• Lead onsite delivery of winter events such as In Search of Christmas Spirit and SnowDays Festival.
• Coordinate event activities to meet operational needs and timelines.
• Ensure exceptional guest experiences and smooth event execution.

Skills

Leadership

Event operations

Decision-making under pressure

Guest experience focus

Job description

Exceptional experiences don't happen by chance. They happen because someone is behind the scenes making every detail count.

Banff Lake Louise Tourism (BLLT) is seeking a part-time Manager, Event Operations, to lead the onsite delivery of iconic winter events, including In Search of Christmas Spirit and SnowDays Festival.

This position requires a flexible schedule, including evenings, weekends, and holidays during event periods. Hours range from 25 to 37.5 hours per week, with a guaranteed minimum of 25 hours per week, scheduled according to operational and event needs.

This hands-on leadership role is for someone who excels in fast-paced environments, makes confident decisions under pressure, and is passionate about delivering exceptional guest experiences.

Seasonal employment agreements can range from late October - early March, dependent on your availability.

• Christmas event: November 12, 2026 - January 3, 2027
• SnowDays festival period: January 21 - February 7, 2027

Please refer to the attached job description for a complete list of key accountabilities.

Banff & Lake Louise Tourism is committed to building a workplace where everyone can succeed and belong. As a Signatory to the 2025 Bow Valley Workplace Inclusion Charter, we are working on commitments this year to build an even more diverse, equitable, and inclusive team environment.

We value a wide range of skills, experiences, and backgrounds and encourage all qualified candidates to apply. We are working to eliminate barriers for applicants and team members from equity-seeking groups. If you can’t apply online or need an accommodation during the application or hiring process, please email Robyn, our Manager, People & Culture ([e-mail]) to discuss your needs.